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Celerant Technology

Cumulus Retail

Composite Score

7.6 /10

CX Score

7.8 /10

5 Reviews Write a Review

Claim Software

What is Cumulus Retail?

Celerant Technology provides a multi-channel retail software solution within one system. All retail channels are integrated, seamlessly, with one centralized database, providing real-time visibility throughout the enterprise. The POS software at the retail store(s), E/M-Commerce site, mail/phone order and catalog, and warehouse are integrated within one, real-time system, eliminating the need to re-enter data and online orders.

Company Details

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Cumulus Retail Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cumulus Retail?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 84

Cash Advances

100

Analytics and Reporting

Pricing Promotions

Online Integrations Web Store

PCI and EMV Compatible

Sales Transactions

Cash Register Point of Purchase Devices

Multi-location

Mobile Banking

Employee Management

Loyalty Program

Vendor Capability Ratings

Average 81

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Quality of Features

Vendor Support

Business Value Created

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Cumulus Retail Reviews

Mark S.

Role: C-Level
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

I enjoy the flexibility of using Cumulus software

Likeliness to Recommend

10 /10

What differentiates Cumulus Retail from other similar products?

Technical focused

What is your favorite aspect of this product?

Ease of modifications

What do you dislike most about this product?

Occasional software upgrades causing downtime

What recommendations would you give to someone considering this product?

Not for the non-technical savvy retailer

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Cumulus Retail

What is Cumulus Retail?

Company Details

Need Assistance?

Cumulus Retail Ratings

95 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Cumulus Retail?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cash Advances provides merchant cash advance services in the UK and US, offering amounts ranging from £1,000 to £1,000,000 which are deposited in the merchant's bank account.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Pricing Promotions Includes a price, label, an intrinsic value, markdowns, promotional scheduling, bundling, discounting and activation rules engine, customer specific pricing.

Online Integrations Web Store The solution provides or integrates with and supports online sales channels/webstore and marketplaces (i.e. Amazon) and unified inventory.

PCI and EMV Compatible Includes system monitoring, remote access control, security alarms, and sensors.

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

Cash Register Point of Purchase Devices Includes cash drawer, POS terminal, customer display, bar code scanner, card reader, receipt printer that can operate with or without network connectivity.

Multi-location Standardly, customers have the ability to add locations and devices, and these added locations are regarded as billable.

Mobile Banking My Business is a mobile app created to assist merchants in expanding their business with the use of secure cash management tools.

Employee Management Includes employee commission levels, split commission, employee productivity performance, discount limits, workforce rostering & scheduling.

Loyalty Program Provides or integrates with loyalty, reward and relationship management programs for customer marketing, demographics, targeted up/cross-sell, coupons & points.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Cumulus Retail Reviews

Mark S.

I enjoy the flexibility of using Cumulus software

Likeliness to Recommend

Pros

Feature Ratings

Cash Advances

Analytics and Reporting

Pricing Promotions

Online Integrations Web Store

PCI and EMV Compatible

Sales Transactions

Cash Register Point of Purchase Devices

Multi-location

Mobile Banking

Employee Management

Loyalty Program

Vendor Capability Ratings

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Quality of Features

Vendor Support

Business Value Created

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement