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Crazy Egg

Crazy Egg

8.8 / 10

What is Crazy Egg?

Crazy Egg is an analytics platform that tracks and optimizes website visitor behavior so you can improve the user experience, increase your conversion rates, and boost your bottom line.

Company Details

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Crazy Egg Ratings

Real user data aggregated to summarize the product performance and customer experience.

88 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Crazy Egg?

0% Negative
0% Neutral
100% Positive


  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 86

Device and Browser Analytics


Social Media Analytics


Data Visualization


Conversion Analysis


Paid Search Integration


Audience Demographics


Customer Value Analysis


API Framework


Audience Segmentation


Customer Journey Modelling


Search Engine Optimization


Vendor Capability Ratings

Average 83

Ease of IT Administration


Ease of Implementation


Ease of Customization


Quality of Features


Business Value Created


Ease of Data Integration


Usability and Intuitiveness


Vendor Support


Availability and Quality of Training


Product Strategy and Rate of Improvement


Breadth of Features


Crazy Egg Reviews

Alexander A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Crazy egg helps us to get to know our users

Likeliness to Recommend

9 / 10

What differentiates Crazy Egg from other similar products?

This is a great tool that is helping us to know our users of the web pages we manage, as it allows us to know what users are looking for, the categories they are most interested in, the interactions they had within the page, even the time spent within it and the clicks they made. All this information allows us to make improvements within our web content.

What is your favorite aspect of this product?

The platform provides a series of data and analysis in real time, which allows us to know at the moment, what is happening within it. This is especially important to test the effectiveness of some of the marketing strategies we use. It allows us to perform a series of follow-ups within the page, such as tracking user participation and interaction, as well as the time spent on the page and the categories and sections that interest the user. It has heat maps, to see first hand every movement of the user within the web page and to be able to monitor every step they take within it.

What do you dislike most about this product?

I would like the program to be easier to configure, since I have to configure it for each web page I enter into the system, which increases my work. We have found that some of the data is not in real time, which limits our time to correct errors and attract more traffic. The price may be a little higher than its competitors, but we have tried other software and this one seems to be the easiest to use and has given us the best results, so we will keep it.

What recommendations would you give to someone considering this product?

Easy to set up, it helps us discover user behavior on our site and improve conversion rates. Heat maps show us where users are on our site, which specific CTA gets the most clicks and what needs to be changed to keep our visitors on our site and get them to buy our products.


  • Helps Innovate
  • Reliable
  • Trustworthy
  • Effective Service