CrashPlan Customer Reviews 2026 | Enterprise Backup

Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

CrashPlan

Composite Score

7.6 /10

CX Score

7.7 /10

18 Reviews Write a Review

Claim Software

What is CrashPlan?

CrashPlan provides peace of mind through easy-to-use, automatic data loss protection. We help organizations recover and bounce back faster from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware and more. The CrashPlan data solution is a product of Code42, an industry leader protecting the critical data of more than 50,000 world-class organizations, including the largest global brands.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

CrashPlan Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CrashPlan.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

92 Plan to Renew

79 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CrashPlan?

0% Negative

12% Neutral

88% Positive

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Feature Ratings

Average 83

SaaS Protection

100

Containers Protection

100

Embedded Cybersecurity

100

Immutable Backups

100

Integration with Security Software

100

Physical and Virtual Machines Protection

Data Deduplication

Backup Monitoring and Reporting

File Explorer Granular Restore

Integration With Storage Arrays

Application-Aware Processing

Vendor Capability Ratings

Average 81

Availability and Quality of Training

Business Value Created

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

CrashPlan Screenshots

CrashPlan Videos

CrashPlan Reviews

Matt D.

Role: Information Technology
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2022

Great product,Great tech support at a great price

Likeliness to Recommend

10 /10

What differentiates CrashPlan from other similar products?

Ease of use for end user- Price is very reasonable

What is your favorite aspect of this product?

Able to restore form archives going back months

What do you dislike most about this product?

Doesnt backup Mapped Network Drives

What recommendations would you give to someone considering this product?

I recomend this to anyone looking for a set it and forget it solution

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

CrashPlan

What is CrashPlan?

Company Details

Need Assistance?

CrashPlan Ratings

88 Likeliness to Recommend

92 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love CrashPlan?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

SaaS Protection Protects SaaS data and customizations where the SaaS vendor enables appropriate access (e.g., via APIs).

Containers Protection Protects workloads in container environments (e.g., Docker, Kubernetes, OpenShift, etc.).

Embedded Cybersecurity Cybersecurity features including anomaly detection (for source data and backups), four eyes principle (require 2 administrators to approve changes), and threat

Immutable Backups Configure selected backups to be immutable (can't be deleted or altered).

Integration with Security Software Service will integrate with existing security systems, such as firewalls, SOAR, SIEM, endpoint security, or other security components.

Physical and Virtual Machines Protection Back up and restore multiple types of physical machines (servers, storage systems, etc.), server platforms (Windows, Linux, HCI, etc.), and VMs (VMware, Hyper-V

Data Deduplication Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

File Explorer Granular Restore Individual files can be located and restored from backup media without the need for full system mounting and restore.

Integration With Storage Arrays Integrates with APIs from major storage vendors (NetApp, HP, Dell EMC) to leverage capabilities in these arrays such as data snapshots and replication.

Application-Aware Processing Ensure a consistent application state and support granular restore for application data from core applications such as MS SQL, Oracle, MS Exchange, SharePoint

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

CrashPlan Screenshots

Google Workspace backup

M365 Backup

CrashPlan Videos

Protect the Data that Matters Most with CrashPlan

CrashPlan Reviews

Matt D.

Great product,Great tech support at a great price

Likeliness to Recommend

Pros

Feature Ratings

SaaS Protection

Containers Protection

Embedded Cybersecurity

Immutable Backups

Integration with Security Software

Physical and Virtual Machines Protection

Data Deduplication

Backup Monitoring and Reporting

File Explorer Granular Restore

Integration With Storage Arrays

Application-Aware Processing

Vendor Capability Ratings

Availability and Quality of Training

Business Value Created

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization