CrashPlan Logo
CrashPlan Logo
CrashPlan

CrashPlan

Composite Score
7.7 /10
CX Score
7.8 /10
Category
CrashPlan
7.7 /10

What is CrashPlan?

CrashPlan provides peace of mind through easy-to-use, automatic data loss protection. We help organizations recover and bounce back faster from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware and more. The CrashPlan data solution is a product of Code42, an industry leader protecting the critical data of more than 50,000 world-class organizations, including the largest global brands.

Company Details


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CrashPlan Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CrashPlan.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

91 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CrashPlan?

0% Negative
13% Neutral
87% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Integration with Security Software

100

Data Deduplication

90

Physical and Virtual Machines Protection

87

Backup Monitoring and Reporting

86

Integration With Storage Arrays

83

File Explorer Granular Restore

81

Application-Aware Processing

80

Vendor Capability Ratings

Average 82

Vendor Support

89

Ease of Implementation

88

Availability and Quality of Training

87

Ease of IT Administration

85

Business Value Created

85

Usability and Intuitiveness

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

80

Quality of Features

79

Breadth of Features

78

Ease of Customization

74

CrashPlan Reviews

Samantha S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Amazing product!

Likeliness to Recommend

10 /10

What differentiates CrashPlan from other similar products?

Crash plan is an easy to implement, and user friendly. It saved us on several occasions when we had a computers that failed. Easy and quick recovery of all the data.

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

There is not anything that I could say was a dislike

What recommendations would you give to someone considering this product?

Highly recommend you buy it now. It is well worth the money!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Keith K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

Crash plan is the best product on the market!

Likeliness to Recommend

10 /10

What differentiates CrashPlan from other similar products?

More complete

What is your favorite aspect of this product?

Restore is my favorite

What do you dislike most about this product?

Sometimes the administration can be confusing I’d like to see a more

What recommendations would you give to someone considering this product?

Use it, you won’t be disappointed

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2022

Lightweight layer solution

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Respectful
  • Fair
  • Transparent