
Coveo Relevance Cloud
What is Coveo Relevance Cloud?
Coveo's AI-powered search delivers the relevant experiences people expect in the new digital economy. Its SaaS-native, multi-tenant platform injects AI-powered search, recommendations, and personalization solutions into digital experiences, including workplace, ecommerce, service and website. Coveo Relevance Platform powers relevant interactions for hundreds of the world’s most innovative brands and is supported by a large network of global system integrators and implementation partners.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
Down
1
Since last award
100 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Coveo Relevance Cloud?
Pros
- Respectful
- Efficient Service
- Caring
- Enables Productivity
Feature Ratings
Search Query Parsers
Content Aggregation
Content Analytics
User interface for search/retrieval
Multi Format Support
Advanced/Faceted search
Results Sorting
Synonyms and Stemming
Optical Character Recognition
Processing and Indexing
Social Network Awareness
Vendor Capability Ratings
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Business Value Created
Coveo Relevance Cloud Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
User-friendly, self-service for new features.
Likeliness to Recommend
Pros
- Trustworthy
- Inspires Innovation
- Fair
- Altruistic
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2023
A great product and I think they are on right path
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Pravin M.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
Good Product but seems to more improvement require
Likeliness to Recommend
What differentiates Coveo Relevance Cloud from other similar products?
Query rules seems to be different from the other tools. and it also easy to add / boost any relevancy as per our choice
What is your favorite aspect of this product?
Helping search results as per the demographic location and as per the user work profile.
What do you dislike most about this product?
the editor where if we need to create any extension is not helpful
What recommendations would you give to someone considering this product?
more easier approach for technical people to implement and anlyze the relevancy search
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing