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CoreMedia

CoreMedia Experience Platform

Composite Score

5.9 /10

CX Score

6.3 /10

9 Reviews Write a Review

Claim Software

What is CoreMedia Experience Platform?

CoreMedia Experience Platform is a flexible, composable DXP built on an Agile CMS and advanced DAM. It is designed for business flexibility, openness and fast time to value. We empower companies to collaboratively create, preview, and optimize digital brand experiences – across multiple countries, languages and touchpoints.

Company Details

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CoreMedia Experience Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

73 Likeliness to Recommend

100 Plan to Renew

71 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CoreMedia Experience Platform?

18% Negative

14% Neutral

68% Positive

Pros

Continually Improving Product
Respectful
Client's Interest First
Includes Product Enhancements

Cons

Less Generous
Less Effective Service
Wastes Time

Feature Ratings

Average 68

Omnichannel Delivery

Content Workflow Management

Content Security

E-Commerce Integration

Analytics and Reporting

Web Publishing Capabilities

Digital Asset Management

Standard Templates

Management Interface

Content Repository

Translation Facilitation

Vendor Capability Ratings

Average 64

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Business Value Created

Vendor Support

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

CoreMedia Experience Platform Reviews

Giovanni Ficcadenti L.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

It is a cost-effective system.

Likeliness to Recommend

9 /10

What differentiates CoreMedia Experience Platform from other similar products?

CoreMedia Content Cloud distinguishes itself from other content management systems through its comprehensive suite of features and seamless integration of content management, digital asset management, and e-commerce capabilities. By supporting headless and hybrid content delivery, as well as offering extensive pre-built integrations, CoreMedia enables businesses to create engaging, Omni channel experiences tailored to their unique needs. As a result, CoreMedia stands out as a top choice for businesses seeking to elevate their digital presence and customer experiences through a versatile and scalable content management solution

What is your favorite aspect of this product?

My favourite aspect of CoreMedia Content Cloud is its seamless fusion of content management, digital asset management, and e-commerce functionalities. This powerful combination enables businesses like mine to deliver engaging, personalized experiences to customers across multiple channels. Additionally, the platform's flexibility and scalability, combined with its extensive integration capabilities, empower our team to build tailored solutions that adapt to our evolving business requirements.

What do you dislike most about this product?

CoreMedia Content Cloud's steep learning curve and complex user interface can pose challenges for less tech-savvy users and hinder initial adoption.

What recommendations would you give to someone considering this product?

Assess your business needs and technical expertise before choosing CoreMedia Content Cloud, as its advanced features cater to experienced users. Leverage its seamless blend of content management, digital asset management, and e-commerce to deliver engaging customer experiences. Be prepared for its learning curve and explore integrations to enhance functionality. Overall, CoreMedia suits businesses seeking a comprehensive solution for optimizing digital presence and customer experiences. Ultimately, CoreMedia Content Cloud's comprehensive approach to content management streamlines our digital strategy and enhances.

Pros

Continually Improving Product
Caring
Altruistic
Appreciates Incumbent Status

Sofia E.

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2024

A Flexible And Easy To Use Platform

Likeliness to Recommend

8 /10

What differentiates CoreMedia Experience Platform from other similar products?

The ability to integrate with other e-commerce and marketing platforms, analyze the user experience, and use that knowledge to build content templates that can be used across all channels with a high degree of personalization.

What is your favorite aspect of this product?

Having the capacity to quickly develop fresh marketing initiatives that target specific groups by capitalizing on consumer touchpoints and trends. In addition, you may monitor the customer's trip from your perspective and use the collected data to inform future decisions.

What do you dislike most about this product?

Updates to templates are prone to errors and typically take more time than expected.

What recommendations would you give to someone considering this product?

By instantly delivering pertinent and user-friendly data users are quickly embracing the platform.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2023

Slow and not intuitive

Likeliness to Recommend

2 /10

Pros

Respectful
Client's Interest First
Trustworthy
Acts with Integrity

Cons

Less Effective Service
Less Caring
Less Efficient Service

CoreMedia Experience Platform

What is CoreMedia Experience Platform?

Company Details

Need Assistance?

CoreMedia Experience Platform Ratings

73 Likeliness to Recommend

100 Plan to Renew

71 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love CoreMedia Experience Platform?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Omnichannel Delivery The ability to support and connect with channels including Cloud Services, Big Data Platforms, web, mobile, social, IoT, wearables, etc.

Content Workflow Management The ability to enable editorial or authorship workflows on content within the platform.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

CoreMedia Experience Platform Reviews

Giovanni Ficcadenti L.

It is a cost-effective system.

Likeliness to Recommend

Pros

Sofia E.

A Flexible And Easy To Use Platform

Likeliness to Recommend

Pros

Slow and not intuitive

Likeliness to Recommend

Pros

Cons

Feature Ratings

Omnichannel Delivery

Content Workflow Management

Content Security

E-Commerce Integration

Analytics and Reporting

Web Publishing Capabilities

Digital Asset Management

Standard Templates

Management Interface

Content Repository

Translation Facilitation

Vendor Capability Ratings

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Business Value Created

Vendor Support

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement