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Commvault

Commvault Cloud

Composite Score

8.5 /10

CX Score

8.7 /10

65 Reviews Write a Review

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What is Commvault Cloud?

Introducing Commvault® Cloud Powered by Metallic® AI: Meet the cyber resilience platform built for the hybrid enterprise. Commvault Cloud delivers true cloud cyber resilience while ensuring the fastest recovery. It’s the ultimate weapon against ransomware.

Company Details

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Awards & Recognition

Commvault Cloud won the following awards in the Enterprise Backup category

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1 Top Rated Capabilities

0 Top Rated Features

2025

1 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

4 Top Rated Capabilities

8 Top Rated Features

2022

Commvault Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Commvault Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Commvault Cloud?

2% Negative

1% Neutral

97% Positive

Pros

Reliable
Security Protects
Effective Service
Respectful

Feature Ratings

Average 80

AI-Enabled Support

Auto-Discovery

Application Data Consistency

Physical and Virtual Machines Protection

Configurable Backup

Immutable Backups

Embedded Cybersecurity

On-Prem and Cloud Targets

PaaS Protection

Application-Aware Processing

File Explorer Granular Restore

Vendor Capability Ratings

Average 79

Quality of Features

Breadth of Features

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Ease of Customization

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Score 8.0

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Score 7.6

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Commvault Cloud Reviews

cosmin c.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2022

Almost magical for end user laptops

Likeliness to Recommend

10 /10

What differentiates Commvault Cloud from other similar products?

Easy to use, the soruce side dedup reduces the footprint of the data at client level with minimal overhead

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Maybe costs

What recommendations would you give to someone considering this product?

If end user laptop data is a concern, then Metallic is the solution for you. The ability to backup and restore end user data anywhere is something extremely helpful if the data is high profile enough

Pros

Unique Features
Helps Innovate
Continually Improving Product
Reliable

Sam G.

Role: Information Technology
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Great product, highly recommended!

Likeliness to Recommend

9 /10

What differentiates Commvault Cloud from other similar products?

Nothing unique about this, but it does the job required.

What is your favorite aspect of this product?

The GUI is easy to navigate and intuitive.

What do you dislike most about this product?

Some installations can be sluggish, could be due to many other factors though.

What recommendations would you give to someone considering this product?

Shop around, you could find a solution that better suits your requirements.

Pros

Security Protects
Helps Innovate
Continually Improving Product
Reliable

Abdulkadir B.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2021

has a reliable backup infrastructure

Likeliness to Recommend

7 /10

What differentiates Commvault Cloud from other similar products?

stable operation, accurate and complete backup infrastructure

What is your favorite aspect of this product?

recovery can return without error

What do you dislike most about this product?

the interface is a bit complicated

What recommendations would you give to someone considering this product?

The interface could be simplified a little more.

Pros

Helps Innovate
Enables Productivity
Caring
Respectful

Commvault Cloud

What is Commvault Cloud?

Company Details

Need Assistance?

Awards & Recognition

Commvault Cloud Ratings

87 Likeliness to Recommend

97 Plan to Renew

78 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Commvault Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

AI-Enabled Support Includes AI-enabled features such as an AI assistant, AI-generated analytics, etc.

Auto-Discovery Automatically discovers physical and virtual machines as they come online, move, or change, and adds them to existing backup/replication schedules based on pre-

Application Data Consistency Ensure recovered transaction data is in sync across relevant applications.

Physical and Virtual Machines Protection Back up and restore multiple types of physical machines (servers, storage systems, etc.), server platforms (Windows, Linux, HCI, etc.), and VMs (VMware, Hyper-V

Configurable Backup Configure backups for specific data sources and targets to meet recovery requirements.

Immutable Backups Configure selected backups to be immutable (can't be deleted or altered).

Embedded Cybersecurity Cybersecurity features including anomaly detection (for source data and backups), four eyes principle (require 2 administrators to approve changes), and threat

On-Prem and Cloud Targets Restore workloads to on-prem or cloud targets.

PaaS Protection Protects PaaS workloads in public cloud environments (e.g., Azure, AWS, GCP).

Application-Aware Processing Ensure a consistent application state and support granular restore for application data from core applications such as MS SQL, Oracle, MS Exchange, SharePoint

File Explorer Granular Restore Individual files can be located and restored from backup media without the need for full system mounting and restore.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Email Backup

SaaS Backup

Commvault Cloud Reviews

cosmin c.

Almost magical for end user laptops

Likeliness to Recommend

Pros

Sam G.

Great product, highly recommended!

Likeliness to Recommend

Pros

Abdulkadir B.

has a reliable backup infrastructure

Likeliness to Recommend

Pros

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Feature Ratings

AI-Enabled Support

Auto-Discovery

Application Data Consistency

Physical and Virtual Machines Protection

Configurable Backup

Immutable Backups

Embedded Cybersecurity

On-Prem and Cloud Targets

PaaS Protection

Application-Aware Processing

File Explorer Granular Restore

Vendor Capability Ratings

Quality of Features

Breadth of Features

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Ease of Customization