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CluedIn Company

CluedIn

Composite Score

7.4 /10

CX Score

7.7 /10

19 Reviews Write a Review

Claim Software

What is CluedIn?

CluedIn is a graph-native Agentic Master Data Management platform. It provides the core capabilities expected of enterprise MDM, entity resolution, mastering, governance, and stewardship, delivered through AI agents that reason over relationships, context, and history captured in a persistent knowledge graph.

Company Details

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CluedIn Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CluedIn.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

92 Plan to Renew

5
Since last award

80 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CluedIn?

12% Negative

4% Neutral

84% Positive

Pros

Respectful
Helps Innovate
Unique Features
Efficient Service

Feature Ratings

Average 77

Reference Data Management

Record Management

Intrinsic Data Model

Record Deduplication

Entity Deduplication

Record Linkage

Aggregational Hierarchies Management

Metadata Management

Data Modelling Tools

Entity Relationship Management

Multi-Domain Mastering

Vendor Capability Ratings

Average 75

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

CluedIn Reviews

Sujan C.

Role: Consultant
Industry: Transportation
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2023

Expensive, hard to implement

Likeliness to Recommend

5 /10

What differentiates CluedIn from other similar products?

Golden record and clue, Graphql

What is your favorite aspect of this product?

Docker and kubernities

What do you dislike most about this product?

Support and Documentation

What recommendations would you give to someone considering this product?

Not a industry standard product yet

Pros

Respectful
Helps Innovate
Continually Improving Product
Unique Features

Cons

Vendor Friendly Policies
Less Reliable
Less Performance Enhancing

Habiba A.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2023

Easy to use! Variety of services in one spot

Likeliness to Recommend

10 /10

What differentiates CluedIn from other similar products?

Golden records

What is your favorite aspect of this product?

Variety of services

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

To ensure all data is inserted

Pros

Continually Improving Product
Enables Productivity
Appreciates Incumbent Status
Reliable

Frederik J.

Role: Information Technology
Industry: Construction
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Aug 2023

Great vision, lots of ground to cover

Likeliness to Recommend

8 /10

What differentiates CluedIn from other similar products?

CluedIn has a super sharp and compelling vision for tech savvy business owners to cover lots of ground fast when things change. This is the sweet spot but also a weakness: If your data universe don't change rapidly, then perhaps a good old relational model created by consultants hired in for the job is all you need.

What is your favorite aspect of this product?

Product vision + architecture

What do you dislike most about this product?

The product team delivered features at a high speed which was great -- unfortunately features were often shallow and poorly documented making it hard to implement -- always waiting for the next release.

What recommendations would you give to someone considering this product?

Make sure your business case hits the CluedIn vision spot on. Your business needs must justify the cost in applying this power tool.

Pros

Continually Improving Product
Unique Features
Inspires Innovation
Respectful

CluedIn

What is CluedIn?

Company Details

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CluedIn Ratings

89 Likeliness to Recommend

2 Since last award

92 Plan to Renew

5 Since last award

80 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love CluedIn?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Reference Data Management Ability to store and distribute reference data created externally. Examples of reference data: country/currency codes, administrative regions, etc.

Record Management Includes ability for Data stewards to monitoring data quality, taking action to determine the root cause of flagged issues and recommending remediation actions.

Intrinsic Data Model Includes basic data models out of the box such as customer, account, product, location, etc.

Record Deduplication Ability to eliminate duplicate records in a datset.

Entity Deduplication Ability to resolve duplicate representation of the same entity instance based on a set of defined attribute/rules and assign unique identifier for each instance

Record Linkage Ability to find records in a dataset that refer to the same entity across different data sources

Aggregational Hierarchies Management Ability to create and maintain hierarchical constructs/models used by the business to aggregate information for reporting and analytics.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Data Modelling Tools Includes ability to model complex relationships between internal application sources and other parties.

Entity Relationship Management Ability to manage relationships across entity instances within the same entity class, as well as across entity classes.

Multi-Domain Mastering Ability to manage different types of master data (person, product, etc.) inside the same platform.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

CluedIn Reviews

Sujan C.

Expensive, hard to implement

Likeliness to Recommend

Pros

Cons

Habiba A.

Easy to use! Variety of services in one spot

Likeliness to Recommend

Pros

Frederik J.

Great vision, lots of ground to cover

Likeliness to Recommend

Pros

2
Since last award

5
Since last award

4
Since last award

Feature Ratings

Reference Data Management

Record Management

Intrinsic Data Model

Record Deduplication

Entity Deduplication

Record Linkage

Aggregational Hierarchies Management

Metadata Management

Data Modelling Tools

Entity Relationship Management

Multi-Domain Mastering

Vendor Capability Ratings

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training