ClickUp Customer Reviews 2026 | Project Management

Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

ClickUp

Composite Score

9.0 /10

CX Score

9.2 /10

272 Reviews Write a Review

Get Demo

In Partnership With SelectHub

Claim Software

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

Filter By

2026 Data Quadrant Champion

Latest Award, 2026

6 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2026

2026 Emotional Footprint Champion

2026

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2026

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

7 Top Rated Features

2025

Strategy and Innovation
Service Experience
Product Impact

2025

6 Top Rated Capabilities

4 Top Rated Features

2024

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

6 Top Rated Capabilities

5 Top Rated Features

2022

ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative

2% Neutral

97% Positive

Pros

Reliable
Enables Productivity
Performance Enhancing
Respectful

Feature Ratings

Average 86

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Resource Management

Document Management

Hierarchical Task Management

Reporting

Time & Expense Tracking

Budget Management

Mobile Access

Vendor Capability Ratings

Average 83

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Also Featured in...

Product Management

Score 9.0

View ClickUp in this category (opens in a new tab)

Task Management

Score 9.0

View ClickUp in this category (opens in a new tab)

Objectives and Key Results

Score 8.9

View ClickUp in this category (opens in a new tab)

AI Content Creation and Optimization

Score 8.5

View ClickUp in this category (opens in a new tab)

ClickUp Reviews

REHAN S.

Role: Operations
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2026

Excellent Tool for Managing Complex Projects

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

I think ClickUp is one of the more customisable project management tools I've ever seen so far. Teammembers can organize tasks in several ways and have all documentation, reports and the tracking of tasks in the same workspace.

What is your favorite aspect of this product?

Flexibility is its strength. The ability to toggle between views (Lists, Board, Gantt, Calendar) gives me great ways to see the project status as it relevant for the audience at the moment.

What do you dislike most about this product?

There's so much functionality, it's quite daunting when you first get started. You'll need a period of trial and error to get set up in a way that makes sense for the team.

What recommendations would you give to someone considering this product?

Begin with basic tasks, and gradually incorporate some of your automation functionality, which should make the transition to managing your tasks more flexible, as your team grows and begins to understand the functions of your new platform.

Pros

Reliable
Enables Productivity
Trustworthy
Client's Interest First

Jyoti G.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2026

Flexible all in one project management platform

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

It's stands out because it combines task management, documents, goals, chat, dashboards, and automation in one platform, reducing the need for multiple separate tools.

What is your favorite aspect of this product?

I really like how easy it is to customize workflows, dashboards, and project views based on team needs.

What do you dislike most about this product?

Sometimes the platform can feel a bit slow, especially when working on larger projects.

What recommendations would you give to someone considering this product?

Before inviting the whole team, spend some time organizing your workspace, folders, and project structure. A good setup makes ClickUp much easier to use as your team grows.

Pros

Helps Innovate
Acts with Integrity
Enables Productivity
Reliable

Cons

Vendor's Interest First
Leverages Incumbent Status

Sanat J.

Role: C-Level
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2026

Nice UX/UI but fails on complex task tracking

Likeliness to Recommend

6 /10

What differentiates ClickUp from other similar products?

Excellent interface, easy to use application without much fuss on training etc

What is your favorite aspect of this product?

Easy task creation, activity listing, defining owners

What do you dislike most about this product?

Fails in hierarchy and dependency mapping for complex tasks, schedules, and multi-layered activities

What recommendations would you give to someone considering this product?

Can be an excellent tool for simple activity, to-do, timeline wise ownership tracking not for complex projects with many dependencies

Pros

Efficient Service
Respectful
Acts with Integrity
Security Protects

Cons

Slower Product Innovation
Less Performance Enhancing
Less Productive

ClickUp

What is ClickUp?

Company Details

Book a Free Demo Today!

Awards & Recognition

2026 Data Quadrant Champion

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

ClickUp Ratings

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love ClickUp?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create reports easily. Able to easily modify and build dashboards for real-time updates on KPI's and timelines.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Product Management

Task Management

Objectives and Key Results

AI Content Creation and Optimization

ClickUp Reviews

REHAN S.

Excellent Tool for Managing Complex Projects

Likeliness to Recommend

Pros

Jyoti G.

Flexible all in one project management platform

Likeliness to Recommend

Pros

Cons

Sanat J.

Nice UX/UI but fails on complex task tracking

Likeliness to Recommend

Pros

Cons

Most Popular ClickUp Comparisons

Jira

Asana

Trello

Microsoft Project

Wrike

monday.com

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Resource Management

Document Management

Hierarchical Task Management

Reporting

Time & Expense Tracking

Budget Management

Mobile Access

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support