ClickUp Logo Award Winner Product Badge
ClickUp Logo Award Winner Product Badge
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.3 /10
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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
1% Neutral
98% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

89

Planning and Scheduling

86

Resource Management

85

Document Management

85

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Reporting

84

Time & Expense Tracking

84

Budget Management

82

Mobile Access

78

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Implementation

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

86

Ease of Customization

85

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

81

Availability and Quality of Training

80

Vendor Support

80

ClickUp Reviews

Shannon W.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2026

Amazing for Organization but Cluttered Interface

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

The quality of ClickUp's templates definitely sets them apart. They've been super helpful with developing my own organization system and figuring out how to best use the software. The customization potential of ClickUp is also unique, and allows me to use it for a variety of things, from task management to project planning.

What is your favorite aspect of this product?

I appreciate the variety of features ClickUp offers, which helps me manage both my quick small tasks weekly and my larger, broader-scale projects. By having both of these tracked, it has help me ensure I meet my deadlines and don't miss anything. I also appreciate that tasks can be ranked by urgency, which helps avoid missing important deadlines as well. ClickUp also reduces the number of emails I get since the statuses of tasks are all visible in ClickUp, so it's easy for everyone to check what has been done.

What do you dislike most about this product?

ClickUp requires some setup on the user end to make it work effectively; you essentially start from a blank canvas so there's some setup time needed. You also need to update your email preferences or you will get an email every time any edit is made by you or your team. I also think the interface is a bit cluttered and could look cleaner because it can be overwhelming to look at and navigate sometimes.

What recommendations would you give to someone considering this product?

I recommend exploring the different paid tiers in depth before purchasing to ensure you'll be getting the features that you need.

Pros

  • Enables Productivity
  • Saves Time
  • Reliable
  • Trustworthy

Jannifer J.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2026

ClickUp works great project management market

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp stands out in a crowded project management market with tools like Trello, and Notion because it takes a very different approach to instead of focusing on one core function, it tries to be an all-in-one work OS. Many tools specialize e.g., tasks, docs, or communication. It combines a task & project management, docs & wikis, chat & comments, whiteboards and dashboards & reporting.This everything in one place to approach reduces the need for multiple tools.

What is your favorite aspect of this product?

This is especially powerful is that it’s not just all-in-one in a basic way, it’s deeply customizable. You can shape the platform to fit different needs a student can use it for assignments and notes and a business team can manage complex projects and workflows and also afreelancer can track clients, deadlines, and time. Another reason this stands out is well.

What do you dislike most about this product?

ClickUp tries to do everything but it can feel overwhelming in too many menus, and settings to confusing structure and spaces, folders, lists, tasks and Steep learning curve for beginners. The new students don’t know where to start while which slows adoption.

What recommendations would you give to someone considering this product?

If my recommendations would focus on getting the best way from it while avoiding common frustrations. It works great when you want to replace multiple apps like tasks, docs, dashboards, chat. It’s a great choice if you to manage projects or teams wants everything in one workspace and need strong customization so u choose this tool.

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Elizabeth A.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2026

Love the New Updated ClickUp & Its AI Features.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp has now consolidated everything into one app, so there is no need to go between apps like Slack or Zoom. You can add communication channels in your workspace, and you can have video and phone calls within the application as well.

What is your favorite aspect of this product?

My new favourite aspect of this product is how clean the UI is. When dealing with a lot of information and intricate detail, I find that having a clean UI really helps.

What do you dislike most about this product?

What I dislike is that ClickUp glitches ever so often, so I need to restart the application.

What recommendations would you give to someone considering this product?

If you are working on large, complex projects and you're looking for software that has a clean and intuitive UI, where you can work on everything in one place, ClickUp is the application for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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