What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceClickUp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ClickUp.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Management
Collaboration
Real-Time Visualization
Conversations & Feedback
Templates
Milestones/Calendar Tracking
Check-ins and Reviews
API Integration
OKR Alignment
Goal Setting
Dashboards and Reporting
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Also Featured in...
Product Management
Score 9.1
View ClickUp in this category (opens in a new tab)
Task Management
Score 9.1
View ClickUp in this category (opens in a new tab)
Project Management - Enterprise
Score 9.0
View ClickUp in this category (opens in a new tab)
AI Content Creation and Optimization
Score 8.5
View ClickUp in this category (opens in a new tab)
ClickUp Reviews
Maya B.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Aug 2024
The digital solution for tracking tasks
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp's collaborative features are suitable for all types of businesses. Its design is modern, and scheduling is fully automated.
What is your favorite aspect of this product?
I like the ease of creating a project file with ClickUp. I liked the ability to customize the file for all members or restrict access to some. I liked that the file becomes like a project library, where it includes task lists, documents, contacts, and collects updates, notes, and reports.... I liked that the updates are automatically reflected in the task schedule, which keeps closing dates under constant control.
What do you dislike most about this product?
I liked that ClickUp reports were not rigid. I understand that to give them a formal character and ensure that the results are not tampered with.
What recommendations would you give to someone considering this product?
ClickUp is important to ensure continuous follow-up. It provides real scheduling that helps keep workflow on track.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mai S.
- Role: Operations
- Industry: Construction
- Involvement: IT Leader or Manager
Submitted Aug 2024
A complete workflow support center
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp is organized in a way that allows any team to ensure consistent prioritization and fair distribution of workload. It brings everything together in one place, helping teams get everything they need to ensure a smooth workflow with ease.
What is your favorite aspect of this product?
I like ClickUp’s scheduling capabilities, where when a task is added to the list, the closing dates are monitored and tracked by ClickUp, and this helps us enhance our efforts to complete the task on time so that other tasks are not affected. I like that ClickUp keeps communication channels open, so we can ensure that updates are delivered immediately in all circumstances. I like the ease of setting up and filling out forms, the reports and dashboards are great and allow us to view all the details and statistics efficiently.
What do you dislike most about this product?
There is nothing I don’t like about ClickUp, it turns regular to-do lists into a hub for collecting information and updates, and allows us to merge them and form a comprehensive documentation and follow-up base.
What recommendations would you give to someone considering this product?
ClickUp keeps all tasks tracked, and documentation with it keeps the database updated constantly. With it, accurate information is quickly accessed, and the always open communication channels keep everything under control at all times.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kayode F.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2025
Creative Command Center Built for Multitasking
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp's Flexibility makes it stand above other products. Most tools give users a way to work. ClickUp, on the other hand, navigates through how users work, and then builds around them.
What is your favorite aspect of this product?
I doff my cap for the customization. As a Social Media Manager and content writer, I loved how I could build my own workspace, and not just adjust views.
What do you dislike most about this product?
ClickUp can feel “too much” sometimes. There are just so many features.. you can get lost in options you don’t really need. When I first onboarded, I spent more time setting up the perfect system than actually working.
What recommendations would you give to someone considering this product?
I would advise those who handle complex workflows and multiple content channels to make use of the product. Also, those who love building systems that match how they work. I can also recommend it for those who are tired of flipping between 6 different tools
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.