What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceClickUp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ClickUp.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Resource Management
Document Management
Hierarchical Task Management
Reporting
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Product Management
Score 9.0
View ClickUp in this category (opens in a new tab)
Task Management
Score 9.0
View ClickUp in this category (opens in a new tab)
Objectives and Key Results
Score 8.9
View ClickUp in this category (opens in a new tab)
AI Content Creation and Optimization
Score 8.2
View ClickUp in this category (opens in a new tab)
ClickUp Reviews
Jyoti G.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2026
Flexible all in one project management platform
Likeliness to Recommend
What differentiates ClickUp from other similar products?
It's stands out because it combines task management, documents, goals, chat, dashboards, and automation in one platform, reducing the need for multiple separate tools.
What is your favorite aspect of this product?
I really like how easy it is to customize workflows, dashboards, and project views based on team needs.
What do you dislike most about this product?
Sometimes the platform can feel a bit slow, especially when working on larger projects.
What recommendations would you give to someone considering this product?
Before inviting the whole team, spend some time organizing your workspace, folders, and project structure. A good setup makes ClickUp much easier to use as your team grows.
Pros
- Helps Innovate
- Acts with Integrity
- Enables Productivity
- Reliable
Cons
- Vendor's Interest First
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
Sanat J.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted May 2026
Nice UX/UI but fails on complex task tracking
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Excellent interface, easy to use application without much fuss on training etc
What is your favorite aspect of this product?
Easy task creation, activity listing, defining owners
What do you dislike most about this product?
Fails in hierarchy and dependency mapping for complex tasks, schedules, and multi-layered activities
What recommendations would you give to someone considering this product?
Can be an excellent tool for simple activity, to-do, timeline wise ownership tracking not for complex projects with many dependencies
Pros
- Efficient Service
- Respectful
- Acts with Integrity
- Security Protects
Cons
- Slower Product Innovation
- Less Performance Enhancing
- Less Productive
Please tell us why you think this review should be flagged.
Shannon W.
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted May 2026
Amazing for Organization but Cluttered Interface
Likeliness to Recommend
What differentiates ClickUp from other similar products?
The quality of ClickUp's templates definitely sets them apart. They've been super helpful with developing my own organization system and figuring out how to best use the software. The customization potential of ClickUp is also unique, and allows me to use it for a variety of things, from task management to project planning.
What is your favorite aspect of this product?
I appreciate the variety of features ClickUp offers, which helps me manage both my quick small tasks weekly and my larger, broader-scale projects. By having both of these tracked, it has help me ensure I meet my deadlines and don't miss anything. I also appreciate that tasks can be ranked by urgency, which helps avoid missing important deadlines as well. ClickUp also reduces the number of emails I get since the statuses of tasks are all visible in ClickUp, so it's easy for everyone to check what has been done.
What do you dislike most about this product?
ClickUp requires some setup on the user end to make it work effectively; you essentially start from a blank canvas so there's some setup time needed. You also need to update your email preferences or you will get an email every time any edit is made by you or your team. I also think the interface is a bit cluttered and could look cleaner because it can be overwhelming to look at and navigate sometimes.
What recommendations would you give to someone considering this product?
I recommend exploring the different paid tiers in depth before purchasing to ensure you'll be getting the features that you need.
Pros
- Enables Productivity
- Saves Time
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
