What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Workflow Management

91

Feature Management

90

Social Collaboration

89

Product Management

88

Release Planning

87

Backlog Management

86

Idea Management

85

ALM Integration

84

User Needs Management

84

Visual Roadmap

83

Strategic Vision

81

Vendor Capability Ratings

Average 86

Ease of Implementation

91

Business Value Created

91

Quality of Features

90

Ease of Data Integration

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Customization

85

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

82

Vendor Support

81

ClickUp Reviews

Luis J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

With Clickup you won't find better tools than ours

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Our system works on a centralized software for managing activities and tracking other teams. The dashboards are very useful to show accurate data and help a lot to perform analysis. Overall, ClickUp is a solution to everything related to task, time and project management. Our company wastes no time looking for a time management tool in addition to project management. Because we already have it at hand.

What is your favorite aspect of this product?

Our project management is significantly improved thanks to ClickUp, it is easy to handle for that area in general and its task assignment is very useful in the field which is provided to other team members. It is very intuitive, with so many functions to use. The development of this product shows the level of trust and professionalism behind it.

What do you dislike most about this product?

Being a great product it does have small issues such as the delay in loading some websites, it would also be helpful if projects can be created in a way to involve all team members (dev, tester and DB) and of course better ways to continue projects in stages, rather than creating additional nested task lists.

What recommendations would you give to someone considering this product?

In all of our evaluations the management of projects and tasks among various Clickup staff has been successful in meeting expectations. The project classification and prioritization is very useful. It facilitates the management of teams and remote workers and is much more intuitive than making complex task lists. It is recommended to people who can structure portfolios, programs and projects. It allows to establish different levels of control.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Effective Service

Helen M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Good project management tool improves productivity

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

The biggest issue I've resolved with ClickUp is a lack of clarity. ClickUp assists me in determining what to work on and when. I don't have to spend as much time figuring out what's next because to its many filters and views, "align" option, and calendar home page. As my team has expanded, I've realized that I need to be able to grasp the status of team projects while on the move. The ability to monitor the status at any moment and answer any queries from management as I know it is amazing.

What is your favorite aspect of this product?

My favorite features as an expert user are the different perspectives and the option to set multiple filters to focus on my job. I enjoy how simple it is to use, how customized it is, and how affordable it is. I also enjoy the idea that, despite being a relatively new tool, a community is assisting and supporting it, and there is a possibility to propose additional features and extensions that we as users require. My team and I have successfully implemented ClickUp, and it is extensively utilized by our vendors, agencies, and others.

What do you dislike most about this product?

I honestly have no more complaints about this excellent software it has been a game changer for good in our company.

What recommendations would you give to someone considering this product?

ClickUp is overly feature-rich and confusing at first, but they provide beginner, intermediate, and expert training to familiarize you with ClickUp and its capabilities; there's no need to start with everything and become overwhelmed.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Emmanuel Jesus M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

With Clickup there are no delays in our projects

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Thanks to this software we have been able to bring the whole team together and focus it towards the goals and objectives that we have as a company in the different projects. It is a system that allows us to easily add projects and assign tasks to the different members of the team, as well as give deadlines to those tasks. We can see the progress of activities and send and receive files, all in one system.

What is your favorite aspect of this product?

The program also has live chat, to communicate between team members without leaving the program, plus we can send and receive files, as well as store documents for the rest of the team members to have access to them. It also allows us to invite other people, such as clients, to show them the progress of the project from the platform.

What do you dislike most about this product?

The program has a mobile application, which in particular leaves much to be desired, since it does not have all the features of its web version, so its use limits me a lot. A slightly cleaner interface would allow us to better understand what is displayed on the screen, as it gives us a lot of information at a glance.

What recommendations would you give to someone considering this product?

We use Clickup to create and manage tasks during our software development cycle. It is a useful tool for working with agile teams. In this way, we create information about the speed and effort that developers have not yet done. This information is necessary to show progress to stakeholders and is therefore very valuable to me.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Caring

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