What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Workflow Management

91

Feature Management

90

Social Collaboration

89

Product Management

88

Release Planning

87

Backlog Management

86

Idea Management

85

ALM Integration

84

User Needs Management

84

Visual Roadmap

83

Strategic Vision

81

Vendor Capability Ratings

Average 86

Ease of Implementation

91

Business Value Created

91

Quality of Features

90

Ease of Data Integration

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Customization

85

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

82

Vendor Support

81

ClickUp Reviews

Jonathan T.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

User-friendly and Easy to Use

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp has a user-friendly support team that makes it reliable to use. The intuitiveness of ClickUp is another aspect that makes it a top product to use.

What is your favorite aspect of this product?

ClickUp is so reliable and affordable when it comes to organizing and managing products. The 24/7 support team of ClickUp never disappoints us.

What do you dislike most about this product?

There is nothing I dislike about ClickUp. ClickUp is a powerful project management software for us.

What recommendations would you give to someone considering this product?

You will love the affordability and user-friendliness of ClickUp. Give it a try and productivity will increase in your business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Synthia M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

To organize your tasks, use ClickUp.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

We enjoy working with it, and when we've invited other businesses to collaborate with us on projects, they've agreed to utilize it after hearing our positive feedback. It's not hard to set up, and it will greatly improve collaboration on your various projects and teams.

What is your favorite aspect of this product?

Since ClickUp is very adaptable, we have been able to design processes that are practical in every department. ClickUp can handle all of the data and procedures for the whole organization, from the back office to the front lines of operations, including the finance department, marketing department, legal department, and everyone in between. frictions.

What do you dislike most about this product?

When you initially look around at all of the possibilities, it might be difficult to know where to begin. However, ClickUp goes above and beyond by offering excellent "Getting Started" papers and videos, and the templates (which are totally configurable) are a terrific starting point as you determine how to integrate ClickUp into your organization, allowing you to use ClickUp to IMPROVE your business processes.

What recommendations would you give to someone considering this product?

This product is tailor-made for the Agile methodology. I haven't tried waterfall, but it could be ok that way as well. The latter presents a hurdle due to the difficulty in properly segmenting the task while yet adhering to the waterfall model (i.e. it will get VERY big and therefore difficult to manage). When using Agile, I still find it necessary to keep an overarching gantt chart active alongside the sprints and manually refer to it. Then, using the gantt chart as a guide, hold workshops to construct the backlog of larger tasks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Iyetunde Z.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

An important part of my department.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Clickup offers a well functioning mobile app. that let me get work done , assign tasks , follow important work updates etc Being able to use Clickup's mobile application to achieve tangible project functions is commendable for me, as i am well aware from my experience, that project management platforms rarely provide mobile applications that are close in functionality to their desktop or web browser application variant.

What is your favorite aspect of this product?

Clickup makes it straightforward to manage time expended on projects in the workplace, through access to flexible time tracking in-built tools such as Clickapp that assist me to focus more on my assigned project role, thereby improving my time management. I use the Clickapp tracking feature to track time , add notes, set estimates , view reports etc

What do you dislike most about this product?

Newer members to my team have had to undergo a pretty long and cumbersome onboarding process, before they were able to begin using this tool and the same applied to me at the beginning as well . I tend to think there wouldn't be a need for a long onboarding process if Clickup's learning curve wasn't so overwhelming. An interactive instructional walk-through would be helpful too, unfortunately this is not provided by Clickup .

What recommendations would you give to someone considering this product?

I am always seeking to get more work done in the course of getting a software project completed , by spending less time and I think Mindmaze is the software project management platform that best allows me to achieve this.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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