ClickUp Customer Reviews 2026 | Project Management

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ClickUp

Composite Score

9.0 /10

CX Score

9.3 /10

257 Reviews Write a Review

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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2026

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

7 Top Rated Features

2025

Strategy and Innovation
Service Experience
Product Impact

2025

6 Top Rated Capabilities

4 Top Rated Features

2024

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

6 Top Rated Capabilities

5 Top Rated Features

2022

ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative

1% Neutral

98% Positive

Pros

Reliable
Enables Productivity
Performance Enhancing
Respectful

Feature Ratings

Average 86

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Resource Management

Dependency and Milestone Tracking

Hierarchical Task Management

Time & Expense Tracking

Reporting

Budget Management

Mobile Access

Vendor Capability Ratings

Average 84

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Also Featured in...

Product Management

Score 9.1

View ClickUp in this category (opens in a new tab)

Task Management

Score 9.1

View ClickUp in this category (opens in a new tab)

Objectives and Key Results

Score 8.9

View ClickUp in this category (opens in a new tab)

AI Content Creation and Optimization

Score 8.5

View ClickUp in this category (opens in a new tab)

ClickUp Reviews

Sidra A.

Role: Information Technology
Industry: Engineering
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Mar 2024

Easy to use, but pricey

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

ClickUp distinguishes itself with its all-in-one platform, offering extensive project management features, customizable interface, and robust automation capabilities on a paid plan.

What is your favorite aspect of this product?

Easy to setup , even for beginners,

What do you dislike most about this product?

Too many limitations on a free plan - story points assignments, attachments upload limit size

What recommendations would you give to someone considering this product?

Go for a paid version , free forever is only good for small team

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Danny L.

Role: Industry Specific Role
Industry: Shipping
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2026

ClickUp or Shut Up Deadlines.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

What makes it so useful is how flexible it is without feeling flimsy. Lists for routine purchasing. Boards for tender processes. Timelines when we’re coordinating big supplier transitions. Automations quietly nudge people when approvals sit too long. Custom fields let us tag suppliers by region, risk level, or contract value, which has been invaluable during audits and quarterly reviews.

What is your favorite aspect of this product?

Day to day, it keeps everyone honest. You can see who owns what. You can see what’s stuck. Comments stay tied to the task instead of getting lost in email chains. The reporting gives us a real picture of workload across the procurement team, which has helped justify additional headcount. That visibility alone has paid for itself.

What do you dislike most about this product?

Nothing Major

What recommendations would you give to someone considering this product?

I recommend ClickUp often, especially to teams juggling multiple suppliers and deadlines. If you invest a bit of thought upfront, it becomes a powerful backbone for procurement operations.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Unique Features

Anouk B.

Role: Industry Specific Role
Industry: Recreation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2025

Project Management Made Easier

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

It is highly customizable and and flexible which makes it meet desired needs for the company. It has many robust built-in automated features that promotes a seamless workflow.

What is your favorite aspect of this product?

It has a seamless reporting capability. This helps us see projects progress from the dashboard without any hassles. It also has powerful automated features which helps reduce errors as well as to save on time.

What do you dislike most about this product?

This tool has been great. I have no dislikes.

What recommendations would you give to someone considering this product?

On should consider the pricing depending on the size of the company. Also its wise to consider the features needed as some features could be absent in lower plans.

Pros

Performance Enhancing
Inspires Innovation
Saves Time
Respectful

ClickUp

What is ClickUp?

Company Details

Book a Free Demo Today!

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

ClickUp Ratings

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love ClickUp?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Time & Expense Tracking Ability to track time for planning and estimating

Reporting Straightforward data storage with ability to create reports easily. Able to easily modify and build dashboards for real-time updates on KPI's and timelines.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Product Management

Task Management

Objectives and Key Results

AI Content Creation and Optimization

ClickUp Reviews

Sidra A.

Easy to use, but pricey

Likeliness to Recommend

Pros

Danny L.

ClickUp or Shut Up Deadlines.

Likeliness to Recommend

Pros

Anouk B.

Project Management Made Easier

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Resource Management

Dependency and Milestone Tracking

Hierarchical Task Management

Time & Expense Tracking

Reporting

Budget Management

Mobile Access

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support