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Cleo

Cleo Integration Cloud

Composite Score

7.9 /10

CX Score

8.3 /10

67 Reviews Write a Review

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What is Cleo Integration Cloud?

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.

Company Details

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Awards & Recognition

Cleo Integration Cloud won the following awards in the Data Integration category

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6 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2026

Strategy and Innovation
Contract Negotiation
Conflict Resolution

2025

7 Top Rated Capabilities

8 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

6 Top Rated Capabilities

7 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Champion

2022

3 Top Rated Capabilities

4 Top Rated Features

2022

Cleo Integration Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cleo Integration Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cleo Integration Cloud?

3% Negative

1% Neutral

96% Positive

Pros

Acts with Integrity
Helps Innovate
Continually Improving Product
Client's Interest First

Feature Ratings

Average 81

iPaaS

Data Virtualization

Metadata Management

API Management and Orchestration

Synchronization and Replication

Data Quality Profiling and Cleansing

Real Time Integration

Data Security

Multi Channel Support

Exception Handling and Notifications

Administrative Features

Vendor Capability Ratings

Average 82

Ease of Data Integration

Quality of Features

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Vendor Support

Cleo Integration Cloud Reviews

Rabih H.

Role: C-Level
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Best EDI Solution

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

Cleo Integration Cloud has a very good, helpful and knowledgeable team whether their presales or post sales, Cleo is always there to help.

What is your favorite aspect of this product?

Cleo cloud is an easy end-to-end solution that will help you in your digital transformation. It supports multi-channels which is an important factor to me.

What do you dislike most about this product?

Even though its an easy solution to use but in order to use it to the full then you need to have an expert doing the work for you.

What recommendations would you give to someone considering this product?

Cleo Integration has helped us shift all our organization to digital with no little work.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Tony Y.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Best in the Range

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

Cleo Integration Cloud helped us manage our orders and helped us delegate them to the appropriate vendor. Cloe also integrates seamlessly with the ERP solution that we are using internally. In short it gave us control on our client/vendor data in the way we want!

What is your favorite aspect of this product?

Cleo Integration Cloud know how to create a useful solution but most importantly of all they know how to deal with their clients. Cleo have a very good and supportive team who will be able to guide you from the start till the end; and anytime. Cloe also provides a very detailed training course that will allow your team to be able to use the solution from day one.

What do you dislike most about this product?

You need to take training to be able to use this solution and sometimes its hard to understand some errors without getting back to Cloe's support team but other than that it works perfectly.

What recommendations would you give to someone considering this product?

I highly recommend using Cloe Integration Cloud that is a professional solution backed up by a professional team.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Narendra M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2021

It's good integration platform with lot of feature

Likeliness to Recommend

8 /10

What differentiates Cleo Integration Cloud from other similar products?

Bigdata integration, B2B integration, Cloud Integration, Managed file transfer, robust reporting, secure file transfer.

What is your favorite aspect of this product?

Cloud Integration

What do you dislike most about this product?

Message queue

What recommendations would you give to someone considering this product?

Best part of the product is integration use cases.

Pros

Reliable
Enables Productivity
Efficient Service
Acts with Integrity

Cleo Integration Cloud

What is Cleo Integration Cloud?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

Cleo Integration Cloud Ratings

87 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Cleo Integration Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

iPaaS Includes iPaaS (Cloud hosting) features and other advanced integration capabilities

Data Virtualization Includes ability to create views joining disparate data sources without the need for persistence.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

API Management and Orchestration Includes publishing, promoting and overseeing APIs and Orchestration Services.

Synchronization and Replication Includes the ability to accurately catch, reflect, and correct changes in data across multiple data stores.

Data Quality Profiling and Cleansing Includes data cleansing, reconciliation, and profiling across multiple sources in batch mode.

Real Time Integration Able to integrate data in near-real time and handle movement of data from a source to target. Monitoring for changes in a data source in a non-invasive manner.

Data Security Includes ability to hide sensitive data by masking with special characters or anonymous information.

Multi Channel Support The ability to support and connect with channels including Cloud Services, Big Data Platforms, web, mobile, social, IoT, wearables, etc.

Exception Handling and Notifications Ability to catch, report, and handle exceptions; includes transaction logging and event viewing.

Administrative Features Includes basic aspects of data extraction, transformation, and loading. Administrative console and process viewing, interruption, restart, cancel, and rollback.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Cleo Integration Cloud Reviews

Rabih H.

Best EDI Solution

Likeliness to Recommend

Pros

Tony Y.

Best in the Range

Likeliness to Recommend

Pros

Narendra M.

It's good integration platform with lot of feature

Likeliness to Recommend

Pros

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Feature Ratings

iPaaS

Data Virtualization

Metadata Management

API Management and Orchestration

Synchronization and Replication

Data Quality Profiling and Cleansing

Real Time Integration

Data Security

Multi Channel Support

Exception Handling and Notifications

Administrative Features

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Vendor Support