Clarity Wave

Peer to Peer Recognition

Allows peers to recognize each other, not just top-down​

Gamification

Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Employee Portal

Includes discussion and chat, information sharing, and employee engagement.

Surveys Feedback

Enables surveys/feedback forms to be sent to customers​

Social Recognition

Ways for people to see recognition and share it – badges, newsfeed, etc​.

Metrics and Analytics

Ability to track and measure different aspects of recognition, dashboards, reference checking, and reporting

Leaderboards

Provides the ability to obtain a sense of how members are interacting within the community by ranking members according to points, badges, awards earned

Mobile Functionality

Can be used on mobile devices​

Automatic Notifications

Push notifications/reminders to employees via email, mobile, etc.

3rd Party Integration

The system integrates with other 3rd party applications.

Ease of Implementation

Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration

This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training

Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness

End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization

Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration

Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features

Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support

The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features

Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement

Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created

Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.