Clari Copilot Logo
Clari Copilot Logo
Clari

Clari Copilot

7.9 / 10
Category
Clari Copilot
7.9 / 10

What is Clari Copilot?

Clari Copilot’s (formerly Wingman) conversation intelligence platform gives reps and managers everything they need to compete fiercely, spot revenue leak, and close deals faster.

Company Details


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Awards & Recognition

Clari Copilot won the following awards in the Conversation Intelligence category

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Clari Copilot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Clari Copilot.

87 Likeliness to Recommend

95 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Clari Copilot?

0% Negative
5% Neutral
95% Positive

Pros

  • Performance Enhancing
  • Efficient Service
  • Respectful
  • Client's Interest First

Feature Ratings

Average 79

Call Recording

90

Manager Annotation and Feedback

84

Dashboards and Reporting

82

Application Integration

79

Pipeline Visibility

78

Role-Based Access

78

Artificial Intelligence Engine

77

Call Analytics

75

Audio Transcription

75

Conversation Coaching

74

Mobile Support

61

Vendor Capability Ratings

Average 79

Ease of Customization

100

Ease of IT Administration

100

Ease of Implementation

97

Breadth of Features

95

Product Strategy and Rate of Improvement

91

Quality of Features

91

Ease of Data Integration

88

Availability and Quality of Training

84

Business Value Created

84

Vendor Support

83

Usability and Intuitiveness

80

Clari Copilot Reviews

Saadat C.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Decent product

Likeliness to Recommend

9 / 10

What differentiates Clari Copilot from other similar products?

Nothing in particular that differentiates with other platforms

What is your favorite aspect of this product?

Sharing function is super easy to navigate

What do you dislike most about this product?

The transcript is almost always inaccurate

What recommendations would you give to someone considering this product?

For the price point yes.

Pros

  • Caring
  • Saves Time
  • Respectful
  • Security Protects

Saurav G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use and very intuitive.

Likeliness to Recommend

9 / 10

What differentiates Clari Copilot from other similar products?

It allows a lot of app integration along with request recording feature.

What is your favorite aspect of this product?

I love how you can search for a specific part of the call through the transcript that Wingman generates.

What do you dislike most about this product?

It usually doesn't record the first few seconds of the can, and the app doesn't have a global search which becomes uneasy sometimes.

What recommendations would you give to someone considering this product?

This is a great product and highly recommended.

Pros

  • Effective Service
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Karthik M.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

A lot of functionality.

Likeliness to Recommend

7 / 10

What differentiates Clari Copilot from other similar products?

Its more customer friendly and cheaper than the alternatives.

What is your favorite aspect of this product?

its easy to use and has a lot of features

What do you dislike most about this product?

It's a little pricey. there should be further segmentation for offerings at a lower price. Not everyone needs all the features.

What recommendations would you give to someone considering this product?

Go ahead with the trial.

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Less Effective Service
  • Less Caring
  • Wastes Time

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