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Citrix

Citrix Endpoint Management

Composite Score

8.0 /10

CX Score

8.3 /10

41 Reviews Write a Review

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What is Citrix Endpoint Management?

Citrix Endpoint Management is the ideal solution for customers where security and compliance are a top priority. With this solution, you manage and control all infrastructure and it includes over 300 policies for additional security and advanced mobile device management compliance for context-aware security. In addition, with Citrix Endpoint Management cloud or on-premises, you get all the same features and can manage devices from anywhere.

Company Details

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Awards & Recognition

Citrix Endpoint Management won the following awards in the Unified Endpoint Management category

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6 Top Rated Capabilities

9 Top Rated Features

2025

1 Top Rated Capabilities

0 Top Rated Features

2024

3 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

1 Top Rated Features

2022

Citrix Endpoint Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Citrix Endpoint Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Citrix Endpoint Management?

0% Negative

10% Neutral

90% Positive

Pros

Effective Service
Respectful
Performance Enhancing
Efficient Service

Feature Ratings

Average 83

No User Interruption

Real-Time Resolution

Automation on Demand

Kiosk Management

Single Pane of Glass

Manage All Endpoints

Custom Commands

Device Management and Security

Content Management

Integration with ITSM and ITAM Tools

Remote Support

Vendor Capability Ratings

Average 81

Business Value Created

Ease of IT Administration

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Enterprise Mobility Management

Score 6.9

View Citrix Endpoint Management in this category (opens in a new tab)

Citrix Endpoint Management Reviews

james l.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2021

Excellent, but sometimes expensive solution

Likeliness to Recommend

7 /10

What differentiates Citrix Endpoint Management from other similar products?

its integration with Citrix Workspaces is unparalleled.

What is your favorite aspect of this product?

great support team

What do you dislike most about this product?

pricing is high for everything but the basic license.

What recommendations would you give to someone considering this product?

establish an early and good relationship with the support team.

Pros

Helps Innovate
Performance Enhancing
Inspires Innovation
Caring

Cons

Less Reliable

Citrix Endpoint Management

What is Citrix Endpoint Management?

Company Details

Need Assistance?

Awards & Recognition

Citrix Endpoint Management Ratings

88 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Citrix Endpoint Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

No User Interruption The ability to resolve a problem without interrupting the end user.

Real-Time Resolution Ability to resolve issues without remote desktop.

Automation on Demand The ability to provide the technician to push any policy to any selected computer in real time.

Kiosk Management Supports Kiosk lockdown tools such as Application kiosk, Web kiosk, and Digital signage.

Single Pane of Glass Managing multiple devices and operating systems from the same portal.

Manage All Endpoints The ability to manage all endpoints across multiple devices

Custom Commands Create codeless commands and scripts for your console.

Device Management and Security The ability to deploy security and management settings on different devices including Windows, Mac, Mobile, etc.

Content Management The solution provides integrated content management capabilities for creating and deploying e-commerce sites.

Integration with ITSM and ITAM Tools The ability to integrate with ITSM tools for incident management, service request management, asset management, and patch management.

Remote Support Offers remote support feature that allows IT admins to remotely connect to end-user devices for troubleshooting and maintenance.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Mobility Management

Citrix Endpoint Management Reviews

james l.

Excellent, but sometimes expensive solution

Likeliness to Recommend

Pros

Cons

Most Popular Citrix Endpoint Management Comparisons

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Feature Ratings

No User Interruption

Real-Time Resolution

Automation on Demand

Kiosk Management

Single Pane of Glass

Manage All Endpoints

Custom Commands

Device Management and Security

Content Management

Integration with ITSM and ITAM Tools

Remote Support

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support