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Cisco Systems

Cisco Secure Email Threat Defense

Composite Score

8.5 /10

CX Score

8.8 /10

34 Reviews Write a Review

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What is Cisco Secure Email Threat Defense?

Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.

Company Details

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Awards & Recognition

Cisco Secure Email Threat Defense won the following awards in the Cloud Email Security category

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2025 Data Quadrant Champion

Latest Award, 2025

4 Top Rated Capabilities

7 Top Rated Features

Latest Award, 2025

2025 Data Quadrant Champion

2025

4 Top Rated Capabilities

5 Top Rated Features

2025

Product Impact
Contract Negotiation

2024

4 Top Rated Capabilities

11 Top Rated Features

2024

4 Top Rated Capabilities

11 Top Rated Features

2023

Cisco Secure Email Threat Defense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Secure Email Threat Defense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Secure Email Threat Defense?

0% Negative

5% Neutral

95% Positive

Pros

Helps Innovate
Respectful
Fair
Transparent

Feature Ratings

Average 87

Malware Blocking

Administrator Dashboard and Reporting

Threat intelligence Information

Email Account Protection

End-User Warnings in Email Client Software

Anti-Spoofing Protection

Data Loss Prevention

O365 integration

User Flagging of Suspicious Emails

Phishing Protection

Artificial Intelligence / Machine Learning

Vendor Capability Ratings

Average 85

Breadth of Features

Ease of IT Administration

Vendor Support

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Also Featured in...

Secure Email Gateway

Score 8.1

View Cisco Secure Email Threat Defense in this category (opens in a new tab)

Cisco Secure Email Threat Defense Reviews

Neehar M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

URL and SPAM Filtering, Encryption, secured emails

Likeliness to Recommend

8 /10

What differentiates Cisco Secure Email Threat Defense from other similar products?

Filtering of spam emails

What is your favorite aspect of this product?

Encryption option

What do you dislike most about this product?

Configuration takes some time but little complex

What recommendations would you give to someone considering this product?

We can have this feature for advanced security on our email box.

Pros

Reliable
Trustworthy
Efficient Service
Fair

Ricardo M.

Role: Sales Marketing
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2025

Effective, but hard to use.

Likeliness to Recommend

8 /10

What differentiates Cisco Secure Email Threat Defense from other similar products?

Deep integration with Cisco’s broader security ecosystem

What is your favorite aspect of this product?

Its integration with Cisco Talos

What do you dislike most about this product?

Complexity of setup and management

What recommendations would you give to someone considering this product?

Make sure your IT team is prepared for the learning curve, consider starting with a pilot deployment

Pros

Reliable
Acts with Integrity
Transparent
Friendly Negotiation

Chima E.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2025

Cisco and Email Protection

Likeliness to Recommend

8 /10

What differentiates Cisco Secure Email Threat Defense from other similar products?

One thing that differentiates Cisco is that, whenever a spam email is blocked, they always provide a reason for such a block. This is a good thing so we, users, are not left in the dark. This also saves a whole lot of time.

What is your favorite aspect of this product?

The fact that Cisco Secure email is strongly integrated with Cisco Talos threat intelligence is a big plus. It gives us peace of mind knowing that there's a constantly updated threat database working behind my knowledge. This knowledge gives a bit peace of mind.

What do you dislike most about this product?

If you don't have much technical knowledge, it will be difficult to navigate their platform. The learning curve is too steep. It should be made more intuitive for people to set up. Things like creating new policies, navigating logs, or troubleshooting delivery issues—can feel more complicated than they need to be.

What recommendations would you give to someone considering this product?

This isn’t a plug-and-play tool. Invest time in the initial configuration—get your policies, rules, and integrations set up properly from the start. It pays off in the long run with smoother performance and fewer headaches. Good luck

Pros

Helps Innovate
Continually Improving Product
Reliable
Effective Service

Cisco Secure Email Threat Defense

What is Cisco Secure Email Threat Defense?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Data Quadrant Champion

Cisco Secure Email Threat Defense Ratings

88 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Cisco Secure Email Threat Defense?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Malware Blocking Blocking of emails containing malicious attachments. This may include immediate deletion or quarantining of the emails in question.

Administrator Dashboard and Reporting Web-based interface containing real-time data on threats intercepted or blocked by the service.

Threat intelligence Information Service offers threat intelligence beyond just the scrutiny of customer mailboxes, offering the email administrator full visibility into email-borne threats.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

End-User Warnings in Email Client Software Service will place a banner in the email message warning of a possible hazard, if an email passes the software's security scrutiny but still looks suspicious.

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

Data Loss Prevention Prevention of data exfiltration in outgoing emails.

O365 integration Integrates directly and seamlessly with Microsoft's cloud email service without the need for redirection or change to MX records or SPF entries.

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Phishing Protection Scans and alerts to any phishing attempts of incoming emails from external sources, and blocks any attempts if there is click-through.

Artificial Intelligence / Machine Learning Service "learns" the organization's email activity/behavior, tuning in to settings appropriate for activities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Secure Email Gateway

Cisco Secure Email Threat Defense Reviews

Neehar M.

URL and SPAM Filtering, Encryption, secured emails

Likeliness to Recommend

Pros

Ricardo M.

Effective, but hard to use.

Likeliness to Recommend

Pros

Chima E.

Cisco and Email Protection

Likeliness to Recommend

Pros

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IRONSCALES

2
Since last award

Feature Ratings

Malware Blocking

Administrator Dashboard and Reporting

Threat intelligence Information

Email Account Protection

End-User Warnings in Email Client Software

Anti-Spoofing Protection

Data Loss Prevention

O365 integration

User Flagging of Suspicious Emails

Phishing Protection

Artificial Intelligence / Machine Learning

Vendor Capability Ratings

Breadth of Features

Ease of IT Administration

Vendor Support

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Ease of Data Integration