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Cisco Meraki

8.7 / 10

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What is Cisco Meraki?

Empower your teams with intuitive experiences and scale operations with ease. Our cloud-managed network makes it a snap.

Company Details


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Cisco Meraki Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Meraki.

87 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Meraki?

1% Negative
7% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Fair
  • Trustworthy

Feature Ratings

Average 86

End User Experience

89

User Privacy

89

Mobile Productivity

88

Single Pane of Glass

88

IT Experience

87

Mobile Device Management and Security

85

Location Services

84

Application Management

84

Reporting

84

Content Management

83

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Ease of IT Administration

86

Usability and Intuitiveness

86

Quality of Features

85

Business Value Created

85

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Ease of Data Integration

80

Vendor Support

80

Availability and Quality of Training

78

Ease of Customization

77

Cisco Meraki Reviews

Ayooluwa A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

An awesome MDM application

Likeliness to Recommend

100

What differentiates Cisco Meraki from other similar products?

Easy integration with Meraki firewalls, switches and Access points

What is your favorite aspect of this product?

Dashboard with a hardware for your firewall, switches or access points

What do you dislike most about this product?

The only thing I dislike about this software is that Implementing device restriction is not straight forward.

What recommendations would you give to someone considering this product?

Quick and easy to setup MDM solution

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kevin A.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Simple but very effective products

Likeliness to Recommend

89

What differentiates Cisco Meraki from other similar products?

Cisco Meraki is built on the foundation of simplicity but added to that is the feature rich and effective nature of the products and services. No matter the product chosen, everything is managed from a single Dashboard. R&D is now very rapid with new features and functions being introduced at a very high frequency.

What is your favorite aspect of this product?

The Dashboard (single pane of glass) has to be the main like of the Product.

What do you dislike most about this product?

Support can be variable and a little inconsistent sometimes.

What recommendations would you give to someone considering this product?

Consider Meraki first before you look at anything else.

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Blake R.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Very easy to use!

Likeliness to Recommend

100

What differentiates Cisco Meraki from other similar products?

Single pane of glass that includes infrastructure and MDM.

What is your favorite aspect of this product?

Ability to manage multiple network and organisations from the one dashboard login

What do you dislike most about this product?

MacOS and Windows features are lagging, Jamf certainly has more MaCOS features than systems manager

What recommendations would you give to someone considering this product?

Trial the product and make sure it fits your needs.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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