Certinia ERP Cloud Logo
Certinia ERP Cloud Logo
Certinia

Certinia ERP Cloud

7.7 / 10
Category
Certinia ERP Cloud
7.7 / 10

What is Certinia ERP Cloud?

Streamline, simplify, and automate your financial management on the Salesforce platform. Our customer-centric Certinia ERP Cloud software gives you a flexible general ledger, automated billing processes, and brilliant intelligence all in one place.

Company Details


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Awards & Recognition

Certinia ERP Cloud won the following awards in the Enterprise Resource Planning - Midmarket category

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Certinia ERP Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Certinia ERP Cloud.

81 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

73 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Certinia ERP Cloud?

0% Negative
5% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 82

Governance Risk and Compliance

84

Analytics and Reporting

84

Accounting and Financial Management

84

Job and Project Management

83

Human Capital Management

82

Industry Specific Capabilities

81

Service Management

81

Customer Relationship Management

81

Supply Chain Management

81

Procurement Management

80

BI and Performance Management

79

Vendor Capability Ratings

Average 78

Breadth of Features

95

Business Value Created

94

Ease of IT Administration

91

Ease of Implementation

88

Product Strategy and Rate of Improvement

88

Ease of Customization

85

Ease of Data Integration

84

Quality of Features

81

Vendor Support

77

Usability and Intuitiveness

74

Availability and Quality of Training

73

Certinia ERP Cloud Reviews

Melody H.

  • Role: Finance
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Great improvement from Quickbooks

Likeliness to Recommend

7 / 10

What differentiates Certinia ERP Cloud from other similar products?

customization, ease of use with salesforce, large community and expert consultants

What is your favorite aspect of this product?

cloud based is the best change from QB desktop, it's built on top of the salesforce platform for ease of use, easy to create and run reports, good audit trail/visibility once tracking is turned on

What do you dislike most about this product?

out of the box there is no drillable report, it's not easy to customize without IT or training, some system glitches especially as it relates to payments, I wish there was an easy way to mass amend dimensions

What recommendations would you give to someone considering this product?

Good customer service, if you use salesforce then this is a good move as far as a cloud based accounting software that will integrate well, Consider your resources - the set up is not that easy so we hired consultants and even that was a time and money suck, if you require many customizations these will be difficult to upkeep come upgrades, not tailored to non profits so reports out of the box are more for profit tailored.

Pros

  • Respectful
  • Fair
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered

Amy D.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Good product once you learn it!

Likeliness to Recommend

9 / 10

What differentiates Certinia ERP Cloud from other similar products?

I'm new to the industry, so this is my first product I've used. It is great, however! Once I learned a lot through the trainings, it was easy to use.

What is your favorite aspect of this product?

How easy it is to use after going through trainings. Highly recommend the trainings to anyone who may be unfamiliar with this product.

What do you dislike most about this product?

How it is not simple to use unless you take the time to learn it.

What recommendations would you give to someone considering this product?

If you have patience and are willing to learn, it is worth it!

Pros

  • Effective Service
  • Inspires Innovation
  • Respectful
  • Generous Negotitation

Sam H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Accessibility and usability is great

Likeliness to Recommend

8 / 10

What differentiates Certinia ERP Cloud from other similar products?

It fits well within the Salesforce Eco System that allows additional bolt-ons to create one work space for users

What is your favorite aspect of this product?

This allows user training to become easier

What do you dislike most about this product?

We have had to heavily customise most features to work within our business structure what may have seemed like a simple request that was expected as core turned out to be customisation

What recommendations would you give to someone considering this product?

If you have a multi-entity business structure think how users ways of working would be impacted

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Respectful
  • Client Friendly Policies

Cons

  • Under Delivered

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