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Centric Software

Centric PXM

Composite Score

7.9 /10

CX Score

8.3 /10

23 Reviews Write a Review

Claim Software

What is Centric PXM?

Centric PXM™ (Product Experience Management) is Centric Software’s AI-powered, cloud-based solution that centralizes product information and digital assets to deliver rich, accurate and consistent product content across every channel. Encompassing PIM, DAM, content syndication and Digital Shelf Analytics (DSA), it connects data, content and commerce to ensure every product story is complete, compelling and aligned with brand standards.

Company Details

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Awards & Recognition

Centric PXM won the following awards in the Product Information Management category

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2026 Emotional Footprint Champion

Latest Award, 2026

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2026

2025 Data Quadrant Champion

2025

2 Top Rated Capabilities

4 Top Rated Features

2025

Product Impact
Conflict Resolution

2024

3 Top Rated Capabilities

2 Top Rated Features

2023

Product Impact
Conflict Resolution

2023

4 Top Rated Capabilities

3 Top Rated Features

2022

Centric PXM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Centric PXM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Centric PXM?

0% Negative

5% Neutral

95% Positive

Pros

Enables Productivity
Trustworthy
Respectful
Client Friendly Policies

Feature Ratings

Average 81

Customer Experience Management

100

Master Record Management

Workflow and Approval Management

Product Categorization & Relationships

Business Process Automation

Generative AI

Digital Asset Management

Omni-Channel Information Delivery

Advanced Search and Filtering

Data Export

Role-Based Access Management

Vendor Capability Ratings

Average 78

Business Value Created

Ease of IT Administration

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Centric PXM Screenshots

Centric PXM Downloads

Centric PXM Brochure

Dr. Schär Scales Compliant Product Content Across 100+ Countries with Centric PXM

Aetrex Steps Up Efficiency with Centric PXM

Belimo Standardizes Global Content with Centric PXM

DENIOS Scales AI-Powered Omnichannel Growth to 22 Countries with Centric PXM

Mob-in Expands Into New Marketplaces With AI-Powered Centric PXM

Centric PXM Videos

Centric PXM Reviews

Klaus P.

Role: Sales Marketing
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Easy to use - essential for international approach

Likeliness to Recommend

10 /10

What differentiates Centric PXM from other similar products?

The unique usability which made it possible for us to gain from 10 users of the previous PIM system to roundabout 500 in Contentserv. Beside that compared to other systems we had in our selection process it's value for money.

What is your favorite aspect of this product?

As mentioned a several times here and on other occasions - the usability.

What do you dislike most about this product?

Service could be faster sometimes.

What recommendations would you give to someone considering this product?

Go for it. From my opinion the best that you can get for that price.

Pros

Performance Enhancing
Inspires Innovation
Respectful
Fair

Cons

Wastes Time
Under Delivered
Charges for Enhancements

Patrick L.

Role: Information Technology
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Easy to use, Easy to customize, Many features

Likeliness to Recommend

9 /10

What differentiates Centric PXM from other similar products?

Flexibility in customization, Cloud concept

What is your favorite aspect of this product?

Flexibility in customization

What do you dislike most about this product?

The quality of the functions must be improved. The scope is large, but certain features were already not developed further after the purchase, or were developed further elsewhere. Some features contain bugs. But all in all the relation between features and bugs is okay

What recommendations would you give to someone considering this product?

Consider beforehand which features are relevant and whether flexibility is desired, where self-development is possible using PHP knowledge. If this is relevant, contentserv is definitely the right partner.

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Unique Features

Cons

Less Caring
Under Delivered

Centric PXM

What is Centric PXM?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

Centric PXM Ratings

86 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Centric PXM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Customer Experience Management Ability to optimize customer experience based on customer profile and/or behaviour.

Master Record Management Ability to onboard a new product, define its attributes, update them and manage product record lifecycle.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Product Categorization & Relationships Allows users to manage data and products based on specific traits or segments.

Business Process Automation The use of technology (AI, NLP, Machine Learning or others) to automate processes throughout an organization, which can help in changing product details.

Generative AI Generate content for optimization and integration to perform product matching, categorization, or competitor analysis.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Omni-Channel Information Delivery Ability to deliver product information in a differentiated manner i.e. specific for a channel requirements.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes and conditions and save filters for future use.

Data Export Allows for multiple export options into CSV, XLSX, XML, Jason, or PDF.

Role-Based Access Management Ability to assign permissions around editing, commenting, downloading based on user roles / Active Directory groups.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Centric PXM Screenshots

ebay

Centric PXM Downloads

Centric PXM Brochure

Dr. Schär Scales Compliant Product Content Across 100+ Countries with Centric PXM

Aetrex Steps Up Efficiency with Centric PXM

Belimo Standardizes Global Content with Centric PXM

DENIOS Scales AI-Powered Omnichannel Growth to 22 Countries with Centric PXM

Mob-in Expands Into New Marketplaces With AI-Powered Centric PXM

Centric PXM Videos

Electrolux Group Unlocks the Power of Product Information with Centric PXM™

Centric PXM Reviews

Klaus P.

Easy to use - essential for international approach

Likeliness to Recommend

Pros

Cons

Patrick L.

Easy to use, Easy to customize, Many features

Likeliness to Recommend

Pros

Cons

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Sales Layer

1
Since last award

Feature Ratings

Customer Experience Management

Master Record Management

Workflow and Approval Management

Product Categorization & Relationships

Business Process Automation

Generative AI

Digital Asset Management

Omni-Channel Information Delivery

Advanced Search and Filtering

Data Export

Role-Based Access Management

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training