Brevo Logo Award Winner Product Badge
Brevo Logo Award Winner Product Badge
Brevo

Brevo

Composite Score
8.7 /10
CX Score
9.1 /10
Brevo
8.7 /10

What is Brevo?

Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Brevo won the following awards in the SMS Marketing category

Filter By

Brevo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brevo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brevo?

2% Negative
0% Neutral
98% Positive

Pros

  • Trustworthy
  • Generous Negotitation
  • Reliable
  • Acts with Integrity

Feature Ratings

Average 83

Scheduled Messaging

88

Marketing Analytics

85

Social Media Marketing Management

85

Loyalty Promotions Management

85

Communication Archive

85

Opt-in

84

Mobile Marketing Management

84

Text Messaging

83

Application Integration

83

Mobile Payments

81

Surveys Feedback

79

Vendor Capability Ratings

Average 82

Business Value Created

89

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

82

Breadth of Features

82

Ease of IT Administration

82

Ease of Data Integration

82

Quality of Features

81

Ease of Customization

81

Availability and Quality of Training

80

Vendor Support

77

Brevo Reviews

Virendra S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Easy to use and best for email campaign

Likeliness to Recommend

9 /10

What differentiates Brevo from other similar products?

Auto email campaign and field match when bulk email import. The second most important feature is, It is very handy when you want to send 1000s emails. They provide the dedicated IP as well if your emails are going in the promotional section.

What is your favorite aspect of this product?

Dedicated IP, Bulk Email Import and Tags like Subscriber, unSubscriber or custom, Reports of Campaign.

What do you dislike most about this product?

Find nothing to dislike.

What recommendations would you give to someone considering this product?

if someone started a business and wants to run an effective email campaign then I would like to suggest "SendInBlue", It is very easy to use and understandable. And they can easily manage their connections and check reports.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Dan P.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Aug 2022

Good dependable product with good support

Likeliness to Recommend

9 /10

What differentiates Brevo from other similar products?

Value of the service recieved

What is your favorite aspect of this product?

It works. Good support when I had questions.

What do you dislike most about this product?

Could always do more for less money

What recommendations would you give to someone considering this product?

Far be it from me to give anyone advice about software.

Pros

  • Caring
  • Saves Time
  • Respectful
  • Helps Innovate

Alice D.

  • Role: C-Level
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Sendinblue Cheap and easy to use tool

Likeliness to Recommend

7 /10

What differentiates Brevo from other similar products?

Sendinblue has good prices and its Premium plan offers many features that others do not have and this helps to complement the lack of marketing of our company.

What is your favorite aspect of this product?

Campaign creation, template customization, and email list scheduling are all a breeze. To put it simply, it's quite convenient and simple to accomplish. In addition, I can prearrange e-mails for transactional and automated purposes. As a second plus, it may be had for a little outlay of cash and put to good use immediately.

What do you dislike most about this product?

There is nothing negative to say about the platform, as it provides exactly what it promises to provide. From a purely subjective standpoint, I would like to see some improvements made to the user interface in the reporting section.

What recommendations would you give to someone considering this product?

This is fantastic time-saving software since it allows you to reuse email templates. Strongly suggested!

Pros

  • Continually Improving Product
  • Trustworthy
  • Respectful
  • Client Friendly Policies

Most Popular Brevo Comparisons