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Brand24 Logo
Brand24

Brand24

8.2 /10
Category
Brand24
8.2 /10

What is Brand24?

Discover what people are saying online about your brand - as it unfolds in real time. Brand24 gives you instant access to mentions about your brand across the web, from social networks to influential publishers.

Company Details


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Brand24 Ratings

Real user data aggregated to summarize the product performance and customer experience.

94 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brand24?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 90

Influencer Identification

100

Competitor Tracking

100

Sentiment Analysis

100

Collaboration

100

Visual Analytics

95

Social Media Channel Integration Inbound

90

Publishing

88

Dashboards and Reporting

85

Audience Segmentation

81

Vendor Capability Ratings

Average 91

Ease of Data Integration

100

Availability and Quality of Training

96

Ease of IT Administration

96

Usability and Intuitiveness

96

Ease of Implementation

91

Quality of Features

91

Business Value Created

91

Vendor Support

88

Breadth of Features

87

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Brand24 Reviews

Siphehesihle M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Outstanding and All-round Cloud UC Platform

Likeliness to Recommend

9 /10

What differentiates Brand24 from other similar products?

Ease of usability and availability across all devices all through (24/7) Intrusive UFI and UXI design tailored for incredible segmentation and analytics.

What is your favorite aspect of this product?

Real-time reporting and analytics.

What do you dislike most about this product?

Nothing to register.

What recommendations would you give to someone considering this product?

I highly recommend it to all-and-sudry.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pratik G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic Product one must go with

Likeliness to Recommend

8 /10

What differentiates Brand24 from other similar products?

Powerful analytics turn data into insights with unique analytics. It also provides me the opportunity to get notifications on other brands and keywords I want to follow.

What is your favorite aspect of this product?

Brand24 is also powerful social media analytics platform.The tool tracks keywords across different social media platform including Facebook Instagram Twitter tik tok YouTube and page base on the mentions brand24 calculate social media reach the share of voice and monitors has take performance

What do you dislike most about this product?

There is nothing as such I dislike about this.

What recommendations would you give to someone considering this product?

I will strongly recommend this product to everyone

Pros

  • Continually Improving Product
  • Enables Productivity
  • Client Friendly Policies
  • Generous Negotitation

Wiktor S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

I have been in love with Brand24 for several years

Likeliness to Recommend

10 /10

What differentiates Brand24 from other similar products?

It contains more features than other tools. It is much easier to use Brand24 than other solutions. UX and UI is very friendly and understandable.

What is your favorite aspect of this product?

The fact that I set up Brand24 once, and get reports of mentions of my brand. Interestingly, I can also track the competition and draw conclusions based on that.

What do you dislike most about this product?

The product meets my expectations

What recommendations would you give to someone considering this product?

Don't hesitate any longer! Tracking mentions of your brand is very useful. The price of brand24 is very affordable, even for small businesses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing