What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Acts with Integrity
- Security Protects
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Electronic Signatures
Drag and Drop User Interface
Data Loss Prevention
3rd-Party Integrations
Audit Trail
Large File Optimization
Real-Time Synchronization
Mobility Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
Young D.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2025
Secure and smart content management
Likeliness to Recommend
What differentiates Box from other similar products?
Box has really outdone itself in the secure content collaboration industry with a great set of features such as SmartSync, streamlined workflows, additional encryption layers, smooth mobile experience, and considerably more.
What is your favorite aspect of this product?
I love how I can easily download and even edit my files in an offline mode. This platform also provides flexibility, a large number of integration capabilities, and centralized content management. It is quite safe to use for file sharing. I have been using its own AI, which offers content summarization and drafting assistance. Along with this, I am able to access and restore older versions of documents in times of need.
What do you dislike most about this product?
I haven't come across anything that made me question or dislike Box.
What recommendations would you give to someone considering this product?
If secure file sharing is your priority, you should use Box and especially its Box KeySafe feature, which allows you to add a secondary layer of control using your own encryption key.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Charlie W.
- Role: Human Resources
- Industry: Banking
- Involvement: End User of Application
Submitted Jun 2025
Reliable Cloud Storage offering Efficiency in Work
Likeliness to Recommend
What differentiates Box from other similar products?
Box has a clean user interface and a powerful mobile feature, which enables professionals to take their activities everywhere they go. Its automation and customizable workflows further facilitate the streamlining of processes allowing teams to improve their productivity and concentrate on effective ways of cloud storage and collaboration.
What is your favorite aspect of this product?
Its enhanced cloud storage let users store and enhance customer interaction and preference with high precision. Such cloud power, along with the intuitive dashboards, enables confident decision-making, which is one of the key differentiators between Box and its competitors, who might not offer such advanced cloud solutions and engaging interfaces.
What do you dislike most about this product?
The clutterness of the files in the storage system makes it hard to access few of the required files. Some improvements are also required in the file tagging system where we can directly share and tag the respective user. Locked folders and sub-folders also needs to be managed to only allow access a certain sub-folder but it makes it hard for new users to control.
What recommendations would you give to someone considering this product?
Start by analyzing what Box can actually offer you and all the benefits it brings along once employed in your organization. Take your time to align your organization values with the capabilities of the box. Additionally by making content recommendations depending on personal preferences, more interest and retentiveness would be established, and the platform would ultimately be as valuable as possible to users.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Saksham S.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2025
A great Storage collaboration Software
Likeliness to Recommend
What differentiates Box from other similar products?
Easy to use software
What is your favorite aspect of this product?
Great UI and storage optimization
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
A great Storage tool for your professional use
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Fair
Please tell us why you think this review should be flagged.
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