What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Acts with Integrity
- Security Protects
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Electronic Signatures
Drag and Drop User Interface
Data Loss Prevention
3rd-Party Integrations
Audit Trail
Large File Optimization
Real-Time Synchronization
Mobility Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
Bradley Colin L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Covers most of my storage needs.
Likeliness to Recommend
What differentiates Box from other similar products?
Box comes with a stringent security infrastructure. I describe it as much advanced than any I have encountered on close Box substitute file storage applications. Asides the obvious end to end data protection that Box provides users by default, there is also the support for two factor authentication, which interestingly isn't present on top file storage programs like Google Drive.
What is your favorite aspect of this product?
Web browsers are my most preferred way to access applications. It is therefore not a no-brainer that I like the Box web browser application. I think it is sleek and enables me to upload files by simple drag and drop. An added advantage for me , is that I am allowed to connect files accessed through the web browser version of Box , directly with support web or native applications that I am using like Office 365.
What do you dislike most about this product?
Synchronization between my Box web application and Box mobile application does suddenly stop working in a few situations. Although , this is expected with cloud based services, I am displeased that I do not get notifications whenever this has happened and have always had to find out myself. There is certainly no joy in trying to access recently saved files on mobile application and realizing they are not synchronized.
What recommendations would you give to someone considering this product?
Asides the synchronization glitch, which maybe happens a lot less on my previous cloud storage program, i think i will always recommend Box to any professional.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Phil P.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Nov 2022
Fantastic cloud storage product!
Likeliness to Recommend
What differentiates Box from other similar products?
Box provides unlimited cloud storage and secure file sharing with access to your files from any device. Box provides the most secure and user friendly cloud storage product on the market for businesses of all sizes.
What is your favorite aspect of this product?
Being able to access my files and document from any device while being able to protect my data from threats and prevent ransomware attacks.
What do you dislike most about this product?
There isn't a lot of hands-on product support, but frankly it's not really needed as the product is very intuitive and user friendly.
What recommendations would you give to someone considering this product?
There are several cloud storage and secure file sharing products on the market. Research 3-5 and make the decision that feels right to you. Box is generally regarded as the industry leader.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Estelle M.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2022
i choose Box anytime, above other storage tools.
Likeliness to Recommend
What differentiates Box from other similar products?
Box helps to automate minor in-house workflow processes. This leads to more time saved for my team , as a result of specific tasks getting completed faster. No other mainstream cloud storage platform currently does this.
What is your favorite aspect of this product?
Strong security for me. Box support for multi level authentication and its unique encryption protocol simply puts files that i save on the Box platform in safe hands.
What do you dislike most about this product?
Native document collaboration on box is limited. Although, my company conveniently navigates this problem through making use of Box vast integration capacity.
What recommendations would you give to someone considering this product?
no storage platform comes close to Box, as far as file security is concerned.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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