Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

BMC Helix

BMC Multi-Cloud

Composite Score

8.4 /10

CX Score

8.5 /10

18 Reviews Write a Review

Claim Software

What is BMC Multi-Cloud?

IT and business owners are often surprised and unprepared for the large monthly or annual expenses from cloud providers. With buyers of public cloud services throughout the organization, it is challenging for IT to keep costs under control.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

BMC Multi-Cloud won the following awards in the Cloud Management category

Filter By

Strategy and Innovation
Product Impact
Conflict Resolution

Latest Award, 2025

7 Top Rated Capabilities

8 Top Rated Features

2025

BMC Multi-Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BMC Multi-Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

91 Satisfaction of Cost Relative to Value

2
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BMC Multi-Cloud?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 87

Cloud SLA Management Governance

Orchestration and Workflow Management

Performance Monitoring Management

Cloud Migration

Self Service Cloud Services

Application Release Automation

Automatic Resource Scaling Elasticity

Cloud Integration

Cloud Analytics and Reporting

Configuration Validation

Capacity Management

Vendor Capability Ratings

Average 87

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Business Value Created

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

BMC Multi-Cloud Reviews

Caleb M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2025

owerful Multi-Cloud Platform for business

Likeliness to Recommend

10 /10

What differentiates BMC Multi-Cloud from other similar products?

What really sets BMC Multi-Cloud apart for us is how it brings everything together in one ecosystem. Unlike other tools that just provision resources, BMC connects directly into our ITSM processes, so governance and compliance are built in from day one. We were also able to automate not just infrastructure, but full end-to-end business workflows through Control-M, which saved our teams hours of manual effort.

What is your favorite aspect of this product?

My favorite aspect of BMC Multi-Cloud is the seamless integration with ITSM processes and the ability to automate end-to-end workflows across multiple cloud environments. It not only simplifies governance and compliance but also gives us cost visibility and predictive insights, which makes managing hybrid cloud much easie

What do you dislike most about this product?

The biggest drawback of BMC Multi-Cloud is its complexity—implementation and customization take considerable time and expertise. While the platform is powerful, the learning curve is steep, and training or vendor support is often necessary to unlock its full valued W

What recommendations would you give to someone considering this product?

If you’re considering BMC Multi-Cloud, my advice is to plan ahead for the learning curve and involve your key teams early on. We found it best to start with a smaller rollout, focusing on core modules, and then expand once we were comfortable. The real value comes when you integrate it with your existing tools and take advantage of BMC’s training and support, which can really speed up adoption and help you unlock the full potential of the platform.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Uday kiran C.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

Use a cloud services with less cost.

Likeliness to Recommend

10 /10

What differentiates BMC Multi-Cloud from other similar products?

Less cost and many services and high security.

What is your favorite aspect of this product?

It's user interface is friendly to use and high design makes me to use it more.

What do you dislike most about this product?

Nothing like that.

What recommendations would you give to someone considering this product?

Must use this product than other products because of less cost.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

suraj r.

Role: Operations
Industry: Technology
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Sep 2023

amazing product

Likeliness to Recommend

10 /10

What differentiates BMC Multi-Cloud from other similar products?

Engineering and services

What is your favorite aspect of this product?

Cloud Trail monitoring

What do you dislike most about this product?

the user interaface

What recommendations would you give to someone considering this product?

Easily used by developers

Pros

Helps Innovate
Reliable
Altruistic
Acts with Integrity

Cons

Vendor's Interest First

BMC Multi-Cloud

What is BMC Multi-Cloud?

Company Details

Need Assistance?

Awards & Recognition

BMC Multi-Cloud Ratings

94 Likeliness to Recommend

1 Since last award

95 Plan to Renew

1 Since last award

91 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love BMC Multi-Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud SLA Management Governance Collects, aggregates and manages data to ensure adherence to committed service levels.

Orchestration and Workflow Management Orchestrating IT Processes such as Provisioning and RunBook Automation across on-prem and cloud workloads

Performance Monitoring Management Provide visibility into & control over the performance of servers/VMs, network, storage

Cloud Migration Migration of applications and workloads to cloud.

Self Service Cloud Services Self-service provisioning (infrastructure, middleware, application) automation, including a service catalog and policy-based life-cycle management capabilities

Application Release Automation Continuously manage the release and maintenance of applications.

Automatic Resource Scaling Elasticity Ability to scale horizontally to more instances when extra throughput or storage is required.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Cloud Analytics and Reporting The ability to track, report and vizualize cloud resource consumption to support life-cycle management, capacity planning, and (optionally) chargeback/showback

Configuration Validation Reviews resources within a cloud footprint to confirm required configurations and standards.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

BMC Multi-Cloud Reviews

Caleb M.

owerful Multi-Cloud Platform for business

Likeliness to Recommend

Pros

Uday kiran C.

Use a cloud services with less cost.

Likeliness to Recommend

Pros

suraj r.

amazing product

Likeliness to Recommend

Pros

Cons

Most Popular BMC Multi-Cloud Comparisons

Microsoft Azure Arc

Google Cloud

AWS Systems Manager

Red Hat Openshift

Oracle Hybrid Cloud

Amazon Kinesis

1
Since last award

1
Since last award

2
Since last award

Feature Ratings

Cloud SLA Management Governance

Orchestration and Workflow Management

Performance Monitoring Management

Cloud Migration

Self Service Cloud Services

Application Release Automation

Automatic Resource Scaling Elasticity

Cloud Integration

Cloud Analytics and Reporting

Configuration Validation

Capacity Management

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Business Value Created

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training