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Bluesnap

BlueSnap

Composite Score

8.0 /10

CX Score

8.4 /10

28 Reviews Write a Review

Claim Software

What is BlueSnap?

BlueSnap provides an All-in-One Payment Platform designed to increase sales and reduce costs for B2B and B2C businesses around the world. Our Platform supports integrated payments, online and mobile sales, marketplaces, subscriptions, invoice payments and manual orders through a virtual terminal. With a single integration to our Platform, businesses can accept any payment with ease.

Company Details

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Awards & Recognition

BlueSnap won the following awards in the Payment Processing category

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4 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

8 Top Rated Capabilities

4 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

7 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

8 Top Rated Capabilities

3 Top Rated Features

2022

BlueSnap Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BlueSnap.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BlueSnap?

7% Negative

0% Neutral

93% Positive

Pros

Helps Innovate
Reliable
Trustworthy
Caring

Feature Ratings

Average 81

POS Integration

Security

Mobile Payments

Recurring Payments

Customer Support

Multi Currency

Digital Wallet Integration

Reporting Analytics

Credit Card Processing

POS Verification

Integration With Accounting System

Vendor Capability Ratings

Average 84

Vendor Support

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Ease of Customization

Breadth of Features

Usability and Intuitiveness

BlueSnap Reviews

Javier V.

Role: Sales Marketing
Industry: Telecommunications
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Oct 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates BlueSnap from other similar products?

Bluesnap is a product of great quality that gives us a payment platform all in one designed to increase sales and reduce costs. What makes it totally different from other product. And it makes it comfortable for our organization.

What is your favorite aspect of this product?

This is a product with excellent characteristics that allow us to work very well. We can list some of the things we like about it, such as: adequate technical documentation, a good testing area (though some features are missing), stability, good performance, and the availability of new features on a regular basis.

What do you dislike most about this product?

For the use that we have given this product, we have found a very appropriate application, so we have not encountered any problems with it; rather, we can emphasize that the customer service is welcoming and useful. Your documentation is quite extensive, and you should be able to find everything you need to know with relative ease.

What recommendations would you give to someone considering this product?

We can recommend BlueSnap to others who compare it to the competition and see it as a great option when it comes to electronic commerce. Because this product is an excellent choice for your organization.

Pros

Continually Improving Product
Reliable
Trustworthy
Unique Features

KC B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Ease of implementation with higher approval rates.

Likeliness to Recommend

10 /10

What differentiates BlueSnap from other similar products?

Ease of implementation

What is your favorite aspect of this product?

Simplicity and ease of integration. It also increased out CC approval rate by 7%

What do you dislike most about this product?

Nothing comes to mind

What recommendations would you give to someone considering this product?

The tools and services Bluesnap has created makes it easy to charge credit cards for a business both in initial and recurring billing.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

MUKESH G.

Role: Sales Marketing
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2021

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates BlueSnap from other similar products?

provides an All-in-one Payment Platform designed to increase sales and reduce costs

What is your favorite aspect of this product?

mobile sales

What do you dislike most about this product?

mobile sales

What recommendations would you give to someone considering this product?

It's so amazing to use. Easy to work on.

Pros

Reliable
Effective Service
Caring
Altruistic

BlueSnap

What is BlueSnap?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

BlueSnap Ratings

92 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love BlueSnap?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

POS Integration The ability to integrate with a POS system to allow the processing of credit card or mobile payments in a store setting

Security Built-in security to protect payment information to prevent fraud and hacking

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Recurring Payments The ability to schedule payments at a cadence

Customer Support Supports levels 1 and 2 for credit card payment processing. Also supports level 3 credit card processing, which requires additional data for the qualification

Multi Currency Allows users to process payments in multiple currencies

Digital Wallet Integration The ability to process payments from a digital wallet service or another digital payment method

Reporting Analytics Reports and analytics created from payment data

Credit Card Processing The ability to process credit card payments and receive approval or rejection of funds from the customer's bank

POS Verification Support cardholder verification methods for POS transactions

Integration With Accounting System Provide integration with accounting software and ERP systems

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

BlueSnap Reviews

Javier V.

Fantastic product

Likeliness to Recommend

Pros

KC B.

Ease of implementation with higher approval rates.

Likeliness to Recommend

Pros

MUKESH G.

Fantastic product!

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

POS Integration

Security

Mobile Payments

Recurring Payments

Customer Support

Multi Currency

Digital Wallet Integration

Reporting Analytics

Credit Card Processing

POS Verification

Integration With Accounting System

Vendor Capability Ratings

Vendor Support

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Ease of Customization

Breadth of Features

Usability and Intuitiveness