Blueshift Customer Data Platform (CDP) Logo
Blueshift Customer Data Platform (CDP) Logo
Blueshift Inc

Blueshift Customer Data Platform (CDP)

Composite Score
7.1 /10
CX Score
7.6 /10
Category
Blueshift Customer Data Platform (CDP)
7.1 /10

What is Blueshift Customer Data Platform (CDP)?

Blueshift Customer Data Platform uses patented AI technology to unify, inform, and activate the fullness of customer data across all channels and applications. - Through unified data, omnichannel orchestration, intelligent decisioning, and unmatched scale, Blueshift gives brands all the tools to seamlessly deliver 1:1 experiences in real-time across the entire customer journey. - Our best-in-class AI empowers marketers with predictive audiences to exceed customer expectations at scale. - With Blueshift, marketers can create dynamic customer profiles, create precise audience segments and personalize messaging and campaigns to ensure continued marketing success.

Company Details


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Blueshift Customer Data Platform (CDP) Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Blueshift Customer Data Platform (CDP)?

0% Negative
13% Neutral
87% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 73

Real Time Capabilities

85

Data Aggregation

78

Data Security

78

Behavioral Triggers

74

CRM Integration

73

Omnichannel Integration

73

Dashboards, Analytics and Reporting

68

Data Enrichment

63

Vendor Capability Ratings

Average 72

Ease of Data Integration

84

Vendor Support

79

Breadth of Features

76

Quality of Features

75

Ease of IT Administration

75

Business Value Created

70

Availability and Quality of Training

68

Product Strategy and Rate of Improvement

68

Ease of Implementation

67

Ease of Customization

65

Usability and Intuitiveness

63

Blueshift Customer Data Platform (CDP) Reviews

Evelynn B.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2026

Powerful AI-driven CDP for personalized marketing.

Likeliness to Recommend

8 /10

What differentiates Blueshift Customer Data Platform (CDP) from other similar products?

Blueshift stands out with real time CDP plus AI powered cross channel personalization.

What is your favorite aspect of this product?

My favorite aspect of Blueshift is its AI-powered personalization, which allows highly targeted campaigns across multiple channels from a single platform.

What do you dislike most about this product?

The main drawback of Blueshift is its complex setup and learning curve, which can be challenging for smaller teams or new users.

What recommendations would you give to someone considering this product?

Here’s a clear recommendation for someone considering Blueshift Customer Data Platform (CDP): Recommendation: 🔹 Try a demo first to see how the unified data and AI personalization fit your specific needs. 🔹 Ensure your team has time for onboarding, because the platform can be powerful but complex. 🔹 Clarify pricing and contract terms upfront so you can assess ROI before committing to an annual plan.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Hollace G.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Empower Businesses with Customer Data Insights.

Likeliness to Recommend

8 /10

What differentiates Blueshift Customer Data Platform (CDP) from other similar products?

SmartHub CDP gathers and consolidates consumer data from a variety of sources, including websites, mobile apps, CRM systems, and social media platforms. It provides businesses with a centralized database of client information by creating a single view of each consumer. This allows for a more in-depth understanding and analysis of client behavior, preferences, and interactions. Businesses may develop a comprehensive and accurate single-customer view with SmartHub CDP. It combines data from many touchpoints, removing duplicates and differences. This comprehensive perspective allows firms to comprehend each customer’s path, preferences.

What is your favorite aspect of this product?

I like how SmartHub CDP gives organizations real-time access to consumer data, allowing them to respond to customer demands and preferences fast. Businesses may send timely and relevant marketing messages, offers, and recommendations if they have up-to-date information. This aids in the creation of a unified customer experience across several channels and touchpoints. SmartHub CDP connects with a wide range of marketing technologies, including email marketing platforms, marketing automation systems, and ad platforms. Businesses may use unified customer data for targeted campaigns, personalized messaging, and optimized marketing expenditure.

What do you dislike most about this product?

I dislike how difficult it may be to deploy and configure a SmartHub CDP. It frequently necessitates technical skills as well as integration with current systems and data sources. Companies may need to invest time, resources, and money in implementation, data migration, and employee training.

What recommendations would you give to someone considering this product?

Businesses can segment their customer base with SmartHub CDP depending on numerous qualities and behaviors. Businesses can develop exact client segments and target them with personalized marketing efforts by exploiting unified customer data. This results in greater consumer engagement, conversion rates, and customer satisfaction. I recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Afton B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Get your desired results with Smarthub.

Likeliness to Recommend

10 /10

What differentiates Blueshift Customer Data Platform (CDP) from other similar products?

A full featured, supported, and market-ready technology solution called Smarthub CDP enables the quick deployment of an independent, RTB-driven active market over the course of just one month. This software appeals to me because of how simple it is to use. It is cutting-edge since you can log in using your fingerprint. Customer support there is outstanding.

What is your favorite aspect of this product?

It offers characteristics that are tailored for the dissemination and assistance of our adverts. The fact that Additive makes it simple to track contractual amounts and provides support all through the service delivery system made our trip easier. Additionally, they ensured that special requests are met, demonstrating their commitment to going above and beyond for their customers.

What do you dislike most about this product?

I dislike the additional steps necessary to sync some gadgets. When there is a significant volume of traffic being generated by numerous devices, IT tends to severely slow down. There is no report on frequently requested items, and data from the day before is not included. Its reporting options for video advertisements are rather limited.

What recommendations would you give to someone considering this product?

Its compatibility with a variety of gadgets is remarkable. It maintains the data streams for our organization without causing a delay. I adore the sluggish network capacity and data use. I now see how crucial it is to have a greater connection across all devices. I can now be more productive as a result.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing