Bizagi BPM Customer Reviews 2023

What is Bizagi BPM?

From design and modeling to automation and deployment, Bizagi BPM Software supports the complete BPM lifecycle to make continuous improvement a reality.

Company Details

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Awards & Recognition

Bizagi BPM won the following awards in the Business Process Management category

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2023 Emotional Footprint Champion

Latest Award, 2023

Service Experience

Latest Award, 2023

2 Top Rated Capabilities

5 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience

2022

2022 Data Quadrant Gold Medalist

2022

6 Top Rated Capabilities

10 Top Rated Features

2022

Bizagi BPM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bizagi BPM.

84 Likeliness to Recommend

91 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bizagi BPM?

3% Negative

7% Neutral

90% Positive

Pros

Effective Service
Caring
Respectful
Inspires Innovation

Feature Ratings

Average 87

Process Management

95

Business Rules Management

93

Deployment

86

Process Monitoring and Optimization

85

BPM Workflow and Approvals

85

Process Simulation and Execution

84

Process Modelling and Design

84

Knowledge and Document Management

81

Form and Report Building

81

Analytics and Reporting

78

Collaboration

76

Vendor Capability Ratings

Average 81

Availability and Quality of Training

100

Ease of IT Administration

100

Ease of Data Integration

98

Ease of Customization

97

Quality of Features

94

Product Strategy and Rate of Improvement

89

Breadth of Features

87

Usability and Intuitiveness

86

Ease of Implementation

85

Vendor Support

84

Business Value Created

75

Bizagi BPM Reviews

Boinett G.

Role: Industry Specific Role
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

Best Business Process Management Software

Likeliness to Recommend

10 / 10

What differentiates Bizagi BPM from other similar products?

From designing to automation, Bizagi BPM Suite offers great features compared to rivals

What is your favorite aspect of this product?

I like that it's resourceful in that it handles modelling and process automation It's an affordable software

What do you dislike most about this product?

New users requires training

What recommendations would you give to someone considering this product?

I highly recommend Bizagi BPM Suite. It's effective in management of business processes

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Fernanda M.

Role: Information Technology
Industry: Not for Profit
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

Bizagi is the best process management tool

Likeliness to Recommend

10 / 10

What differentiates Bizagi BPM from other similar products?

Easy and intuitive tool, with a drawing toolbar with several options for process mapping. It is an incredible tool for developing BPMN solutions at the business level, in order to create a much more robust solution with reliable integrations.

What is your favorite aspect of this product?

Bizagi has the ability to track all process steps, and has the ability to integrate with other systems. The interface is very user-friendly and updates are very frequent.

What do you dislike most about this product?

It lacks good documentation, free online training and a good user community to exchange experiences.

What recommendations would you give to someone considering this product?

Designing the process well makes us see bottlenecks more clearly. This saves time, financial resources, team effort.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Emir H.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Elegant tool speed up business process modeling

Likeliness to Recommend

10 / 10

What differentiates Bizagi BPM from other similar products?

We have picked Bizagi BPM Suite because of its fabulous features. I considered other options, but this is the only tool that can deliver a genuine and highly performant tool for BPM modeling and optimization. It outperforms all other options thanks to its vast toolkit and central management panel.

What is your favorite aspect of this product?

I particularly enjoy its straightforward, intuitive, and user-friendly UI, which has made my experience and work enjoyable. Furthermore, its automation features have not only relieved us of tedious jobs, but have also made modeling, process building, management, workflow management, and optimization a snap. Bizagi BPM Suite is also simple to use for our unskilled workers.

What do you dislike most about this product?

Issues and breakdowns are minor. Also, when I'm creating, it frequently has delays in responding. Simple business rules are there that are easier to grasp and execute even for corporate customers, but the programming tool; the editor, and analyzer for critical business rules is difficult to use and needs refinement.

What recommendations would you give to someone considering this product?

Bizagi BPM Suite is the only tool that can perfectly suit their needs. Every business may use it since it is adaptable to any complex environment and provides a full solution to meet all of a company's critical and basic demands.

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

Most Popular Bizagi BPM Comparisons

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Bizagi BPM

Bizagi BPM

What is Bizagi BPM?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Bizagi BPM Ratings

84 Likeliness to Recommend

91 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Bizagi BPM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

Deployment Includes ability to execute business models in real-time production environments through BPMN; allows for full build-test-edit-deploy cycles of business models.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Bizagi BPM Reviews

Boinett G.

Best Business Process Management Software

Likeliness to Recommend

Pros

Fernanda M.

Bizagi is the best process management tool

Likeliness to Recommend

Pros

Emir H.

Elegant tool speed up business process modeling

Likeliness to Recommend

Pros

Most Popular Bizagi BPM Comparisons

Oracle Business Process Management

SAP Business Workflow

Airtable

CMW Platform

KissFlow BPM

Claris FileMaker

Feature Ratings

Process Management

Business Rules Management

Deployment

Process Monitoring and Optimization

BPM Workflow and Approvals

Process Simulation and Execution

Process Modelling and Design

Knowledge and Document Management

Form and Report Building

Analytics and Reporting

Collaboration

Vendor Capability Ratings

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Vendor Support

Business Value Created