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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 86

Password Generator

89

Credential Management

89

Access From Multiple Devices

88

Encryption and Decryption

87

Autosave and Autofill

87

Work and Personal

87

Vault for Each User

86

AD/LDAP Sync

86

End User Self Serve

86

Multi-Factor Authentication (MFA)

85

Dashboard

85

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Implementation

86

Quality of Features

86

Ease of IT Administration

86

Usability and Intuitiveness

85

Breadth of Features

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

83

Vendor Support

82

Ease of Customization

79

Bitwarden Reviews

Kingaru M.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

A Very Secure Password Management Software

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Besides being very secure, Bitwarden makes it easy for colleagues to share and retrieve passwords. It's a great password manager

What is your favorite aspect of this product?

Using Bitwarden is easy. I like that this password manager is very secure I like that sharing sensitive data such as passwords is easy with this software I like that it's readily accessible It's an affordable software

What do you dislike most about this product?

Never had any bad experiences using Bitwarden

What recommendations would you give to someone considering this product?

For password management and sharing sensitive information/data, I recommend Bitwarden. We have used it successfully and it's amazing

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Tanya B.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Best free password manager I have found!

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

The ability to use the free version on both computers and mobile devices is the differentiator!

What is your favorite aspect of this product?

Overall ease of use from multiple platforms.

What do you dislike most about this product?

The inability to create subfolders in the vault, to further categorize my accounts.

What recommendations would you give to someone considering this product?

Highly recommended!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Kourosh N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

Fantastic product!

What differentiates Bitwarden from other similar products?

its open source and online and can be self host

What is your favorite aspect of this product?

Being open source

What do you dislike most about this product?

The price :D

What recommendations would you give to someone considering this product?

great choice!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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