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GBTEC

BIC Platform

Composite Score

8.1 /10

CX Score

8.4 /10

5 Reviews Write a Review

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What is BIC Platform?

Improve workflows, automate processes & monitor them with process mining. With BIC Platform you raise the performance of your processes to a whole new level: higher productivity, speed and quality. Thanks to the integrated GRC component, you also minimize your risks and meet regulatory requirements with ease. With BIC Process Design you can model your business processes in no time and create an ideal basis for successful process and quality management. You can communicate process optimizations automatically and comprehensibly throughout the entire company in a matter of seconds via the integrated process portal.

Company Details

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BIC Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BIC Platform?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Feature Ratings

Average 91

Process Model Repository/Content Repository

Visual Process Design

Process Monitoring and Optimization

Collaboration

Dynamic Reporting

Process Auditing

Process Simulation

Deployment

Mobile

Dashboard

Commenting

Vendor Capability Ratings

Average 91

Vendor Support

100

Ease of Customization

Ease of IT Administration

Quality of Features

Breadth of Features

Business Value Created

Ease of Implementation

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Also Featured in...

Low-Code Business Process Management - Enterprise

Score 8.5

View BIC Platform in this category (opens in a new tab)

BIC Platform Reviews

Koushik S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2025

Powerful BPM platform that simplifies process auto

Likeliness to Recommend

8 /10

What differentiates BIC Platform from other similar products?

Its combination of low-code business process management, process simulation, and compliance-ready governance makes it stand out from competitors.

What is your favorite aspect of this product?

The intuitive process modeling tools and drag-and-drop workflow automation save time and improve collaboration across teams.

What do you dislike most about this product?

The mobile interface could be more robust, and integrations with certain third-party systems require additional customization.

What recommendations would you give to someone considering this product?

Invest time in initial training and pilot workflows. Leverage vendor support during setup, and take advantage of the platform’s low-code capabilities to maximize efficiency and process visibility.

Pros

Reliable
Unique Features
Inspires Innovation
Caring

BIC Platform

What is BIC Platform?

Company Details

Need Assistance?

BIC Platform Ratings

88 Likeliness to Recommend

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love BIC Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Model Repository/Content Repository Provide access to multiple process modeling templates. Save and store multiple workflows in a content repository.

Visual Process Design The ability to model and manage business process workflow visually.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Dynamic Reporting Create multiple out-of-the-box reports based on the KPI of interest.

Process Auditing The ability to generate digital or printable trail of steps in the process.

Process Simulation Includes ability to test and optimize the performance of a process using historical data.

Deployment Includes ability to execute business models in real-time production environments through BPMN; allows for full build-test-edit-deploy cycles of business models.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Dashboard Connect real-world and conceptual data to present KPIs in consolidated, context-sensitive dashboards to make decisions based on clear visual insights.

Commenting The ability to leave comments on diagrams for public view.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Low-Code Business Process Management - Enterprise

BIC Platform Reviews

Koushik S.

Powerful BPM platform that simplifies process auto

Likeliness to Recommend

Pros

Feature Ratings

Process Model Repository/Content Repository

Visual Process Design

Process Monitoring and Optimization

Collaboration

Dynamic Reporting

Process Auditing

Process Simulation

Deployment

Mobile

Dashboard

Commenting

Vendor Capability Ratings

Vendor Support

Ease of Customization

Ease of IT Administration

Quality of Features

Breadth of Features

Business Value Created

Ease of Implementation

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness