What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Respectful
- Helps Innovate
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Document Management
Resource Management
Workflow Management
Dependency and Milestone Tracking
Planning and Scheduling
Mobile Access
Budget Management
Reporting
Time & Expense Tracking
Hierarchical Task Management
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Amin L.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jun 2021
easy.reliable.affordable
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Many decision makers doesn't know that Basecamp is a pre-requisite for UN jobs plus, it was develop on ruby on rail by famous author Rework. Its simple yet highly impactful for a small team. Although there is no agile development ocncept but, it simple and easy to keep the team get started and work together without any handwork
What is your favorite aspect of this product?
I like the Doc section where I add all my credential and share with my team. Another good feature is I can always allow my client to participate in certain task.
What do you dislike most about this product?
There is nothing to dislike about - But, yes I would like to see workflow and time-management although I am using zapier and hubstaff to manage it.
What recommendations would you give to someone considering this product?
This is good for a company where agile project management is not a need and would like to start with something pretty simple but powerful.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jeremy B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Collaborative work.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is noted for its excellent built-in collaboration options and tools, such as group chat, message boards, and team schedules.
What is your favorite aspect of this product?
I like Basecamp is great for the to-do list allows you to organize tasks with simple to-do lists, also use this part of the panel to set due dates and assign tasks to one or more people, with the option to add comments to tasks and lists, attach notes and files to tasks, to automatically track overdue tasks, in to-do lists you have a unique way to track progress, called hill charts.
What do you dislike most about this product?
For Basecamp I have no major objections that hinder the work I do.
What recommendations would you give to someone considering this product?
I recommend Basecamp for managing tasks and deadlines, communicating with each other, uploading files to share and collaborating on work.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Donald B.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
Ideal for remote work environments
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Comparing it with Slack, Basecamp is the best, its accessibility is wide from any operating system I can access it. Best of all, it promotes task tracking, tagging, and collaboration with colleagues.
What is your favorite aspect of this product?
I really like Basecamp because it helps me to know all the main objectives of each project related to my work, it helps others to interact freely without having to physically gather my colleagues
What do you dislike most about this product?
The user interface is not the most intuitive I have seen
What recommendations would you give to someone considering this product?
Basecamp is a perfect way to share knowledge and work on new projects, inside or outside the organization.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable