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What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Basecamp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
99 Plan to Renew
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Respectful
- Trustworthy
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Mobile Access
Dependency and Milestone Tracking
Budget Management
Planning and Scheduling
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
Basecamp Reviews
Andrea A.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2022
A Potent Project Portfolio Management Tool
Likeliness to Recommend
What differentiates Basecamp from other similar products?
It is user – friendly. Mostly, small businesses use Basecamp. It provides convenient way to operate and work. It allows user to have mobile access.
What is your favorite aspect of this product?
It provides internal communication between team members which is a great benefit. It allows you to manage timeline and manage the projects. It supports video and images within the projects and tasks. It is efficient in managing the work.
What do you dislike most about this product?
There is no gantt type view provided in this software. Basecamp does not have MS office integration which is a disadvantage for the teams. Viewing of projects is limited.
What recommendations would you give to someone considering this product?
Basecamp can improve its features. It should lower its price so that larger audience would be able to reach it. It should enhance its scale. It should consume less time to process.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Inspires Innovation
Please tell us why you think this review should be flagged.
Lindsy A.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
All-in-one project management tool
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is a monitor project management achieving aims and objectives by Chicago-based programs and software dedicated in 2004. The Ruby on Rails basis was derived from the Basecamp project. Basecamp's construction project tactics include to-do lists, wiki-style browser text files, milestone categorization, file transfers, time monitoring and a schedule, and eventually a messaging queue. Mobile device accessibility is possible. It's worth noting that it provides for a unlimited number of users. It also integrates with 37signals' Campfire product, which extends the basic platform's group messaging capabilities.
What is your favorite aspect of this product?
I. Task management that is simplified guarantees that the process remains streamlined. II. Internal collaboration on product features among team members. III. Driver keep everyone up to date and each user selects when and where they acquire various types of updates. IV. A management system that is simplified assures that the process remains streamlined.
What do you dislike most about this product?
I. Between pings, add team members so they can join this very same conversation. II. There is no way to build dependencies or links amongst tasks and deadlines using a Gantt chart or any other method.
What recommendations would you give to someone considering this product?
Basecamp is highly recommended due to create distinct projects with varying levels of access to each. All content once per topic is kept together on a discussion/message board. There are numerous add-ons available to increase its capabilities.
Pros
- Trustworthy
- Saves Time
- Client's Interest First
- Helps Innovate
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Justin H.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
Easy to collaborate across large teams
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp maintains an incredibly simple user interface, so we found that users all across our teams could essentially jump right in and be collaborating from the start on relatively complex projects. Other PM tools might allow you to do more, but it's hard to put a price on the simplicity that brings more collaborators to the table.
What is your favorite aspect of this product?
Basecamp's ethos as a company is admirable (particularly as it relates to managing productivity), but the community orientation and simple modes of communication are what have won me over as time has gone on. Task creation, assignment, and collaboration are very easy to achieve. It also essentially helped us eliminate in-office email which was a massive win for productivity.
What do you dislike most about this product?
The simple UI that really is a strength leaves me desiring a bit more functionality compared to other tools. I'm not sure this is something they could do without doing harm to the simplicity that has made them so effective and popular, but as a power user in project and task management, i find it lacking at times.
What recommendations would you give to someone considering this product?
If your team regularly needs to communicate and collaborate - particularly if you are looking for a better solution internally than email, basecamp is probably the best tool out there. Other tools may provide increased functionality in particular use cases, but basecamp for me provides the best one-stop-shop approach at the team level.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
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