In Partnership With SelectHub
What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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In Partnership With SelectHub
Basecamp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
99 Plan to Renew
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Respectful
- Trustworthy
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Mobile Access
Dependency and Milestone Tracking
Budget Management
Planning and Scheduling
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
Basecamp Reviews
Shirley A.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Comprehensive tool for project management.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Prior to Basecamp, it was difficult to keep track of projects and where they were in the process. It required extra meetings to acquire progress updates, and even then, things might not be relayed to all of the appropriate parties. Basecamp guarantees that everyone can immediately view a project's progress, which means less meetings and communication headaches, easier project management, all my projects are in one location, and instead of utilizing generic folders, Basecamp offers an interface that is straightforward and simple to use.
What is your favorite aspect of this product?
I've been using Basecamp for a few years and have always appreciated how simple it is to coordinate tasks using its tools and capabilities. It is simple to create a project, tasks, and notes, as well as regulate who is alerted or assigned. It includes the majority of the capabilities that smaller businesses or organizations would require to manage and handle many projects in teams. Employees may use Basecamp to remain up to date on open tasks and ongoing project timelines. Use alerts and comments to display real-time updates.
What do you dislike most about this product?
The one thing I don't like about Basecamp is that you can't request a project if you aren't presently involved in one. You must independently seek access to the project leader.
What recommendations would you give to someone considering this product?
It's probably not the greatest solution for large corporations because it lacks the robust feature set that these organizations require. However, I believe it will provide nearly all you need to handle many projects for small groups of less than 100 people.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Hannah A.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Oct 2022
Flexible tool for effective project management.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is a fully developed application for project management. It's has an incredibly customizable architecture.It helps us to keep all communication among team members in one central place. It's aslo helps in documents management and we able to share important documents very well.
What is your favorite aspect of this product?
Team members can be able to communicate effectively about status of each project very well using this application. Easy to store and share documents. Highly customizable to fit into our projects need. Great and outstanding customer support team.
What do you dislike most about this product?
Haven't experienced any drawbacks when using this application. It works perfectly for us.
What recommendations would you give to someone considering this product?
Fairly affordable tool for project management. It's streamlines communication among team members. Easy to customize to fit into our projects needs. Very reliable customer support which is available anytime.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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Rich W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Holistic and effective PM
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is a fantastic as well as highly adjustable project management solution that offers us a place to structure and organize our complete brand, personal projects, or all company requirements. We can organize our tasks and manage projects using this tried-and-true system of planning that always delivers the best user experience.
What is your favorite aspect of this product?
Basecamp is not at all what we had thought it to be, it is a much more robust and complete PM solution. A whiteboard, a calendar, multiple projects run simultaneously, discussions, and much more are all at our fingertips. In fact, we have everything we need to properly plan and manage our projects. Data is freely shared among all relevant parties, which fosters creativity and interaction.
What do you dislike most about this product?
It can be challenging to manage when a task conversation deviates from the structural form that Basecamp was created for without the ability to thread comments, it is something they can add to make us work more freely. When attempting to focus on another crucial work, there are too many emails and notifications.
What recommendations would you give to someone considering this product?
Today, that process is made more difficult for organizations that need to establish more centralized control over projects, and for Businesses that need to maintain a constant aerial perspective of their branding. Only a reliable PM solution, such as Basecamp, which I highly suggest, can make that feasible.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
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