In Partnership With SelectHub
What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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In Partnership With SelectHub
Basecamp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
99 Plan to Renew
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Respectful
- Trustworthy
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Mobile Access
Dependency and Milestone Tracking
Budget Management
Planning and Scheduling
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
Basecamp Reviews
Serena O.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2023
Basecamp reduces project management complexities,
Likeliness to Recommend
What differentiates Basecamp from other similar products?
One significant aspect that sets Basecamp apart from standard project management software I have worked with is the quality of collaboration it offers. Unlike other tools that restrict project communication to comments on project activities or cards, Basecamp provides various communication options such as group chat, pings, message boards, and more. Having diverse communication options enables us to consolidate real-time project-related communication in one centralized location.
What is your favorite aspect of this product?
One feature I particularly appreciate about Basecamp is the ability to customize my notifications for messages and tasks. I have the flexibility to pause notifications during specific periods or set specific durations for receiving notifications. Additionally, Basecamp's summary feature is extremely helpful when I haven't accessed the platform for a while. It provides a quick overview of key events that have occurred during my absence.
What do you dislike most about this product?
In our department, Basecamp is not utilized as a standalone project management tool due to its limited project viewing options. Specifically, we require a Kanban board or Gantt chart to visualize projects effectively, which is not currently available in Basecamp. Additionally, the absence of a task prioritization feature is another key factor in our decision to always pair Basecamp with a standard project management software , rather than using it alone.
What recommendations would you give to someone considering this product?
Basecamp stands out due to its vast built-in collaboration like message boards, team schedules and group chats.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
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Joshua M.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
The Product integrated tools are easy to interact
Likeliness to Recommend
What differentiates Basecamp from other similar products?
User friendly word processing tools and dashboard
What is your favorite aspect of this product?
Data organization, calendar and activity/Event scheduling and reminder
What do you dislike most about this product?
The product is all commercial as opposed to before. It should have free product with limited tools moving towards commercial products with more tools and so forth
What recommendations would you give to someone considering this product?
It's worth giving it a shot
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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Sarah T.
- Role: Operations
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Mar 2023
A very helpful tool for project management.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
I have used this tool in my organization for over a decade and love it. An entire tool with powerful add-ons where we place all the processes and tasks from the corporate in: from projects organization to hr announcements, coaching, and procedures. Today I manage over one hundred projects in parallel using Basecamp in a very very organized way. It’s nice that the setup doesn’t charge for every new user or project, it’s limitless! For the number of projects we have, it’d be unviable to pay for each project or user (because we are a little company with many projects). Everything you wish on a simple license and that’s merely nice.
What is your favorite aspect of this product?
Basecamp has been super useful for our team! We’re spread out over a couple of different locations, with several folks engaging from home. Basecamp has allowed us to alter team communication, project designing, and document sharing all in one place and cuts down on email communication as well!
What do you dislike most about this product?
There are a few minor options that it’d be great to check integrated, though all of the changes and enhancements that Basecamp has created as they’ve grown have all been super helpful!
What recommendations would you give to someone considering this product?
I prefer the simplicity of Basecamp. I have used several project management tools but after a certain time, it become advanced to manage a project management tool. It eats up loads of time of my working hours simply to maintain a project management tool. During this particular case, Basecamp kept everything straightforward. Love it.
Pros
- Trustworthy
- Unique Features
- Effective Service
- Saves Time
Cons
- Vendor's Interest First
- Less Transparent
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