Backlog Logo
Backlog Logo
Nulab

Backlog

6.6 / 10
Category
Backlog
6.6 / 10

What is Backlog?

With Backlog, you can choose how you envision work happening. Quickly see which tasks are completed, are currently in progress, or need more attention through Gantt charts, burndown charts, or Boards.

Company Details


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Awards & Recognition

Backlog won the following awards in the Product Management category

Backlog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Backlog.

79 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Backlog?

0% Negative
18% Neutral
82% Positive

Pros

  • Enables Productivity
  • Efficient Service
  • Helps Innovate
  • Reliable

Cons

  • Slower Product Innovation

Feature Ratings

Average 79

ALM Integration

88

Backlog Management

85

Workflow Management

84

Social Collaboration

84

Feature Management

80

Idea Management

79

User Needs Management

75

Strategic Vision

75

Release Planning

74

Visual Roadmap

74

Product Management

73

Vendor Capability Ratings

Average 77

Ease of Customization

90

Quality of Features

88

Breadth of Features

82

Availability and Quality of Training

81

Ease of IT Administration

81

Vendor Support

81

Ease of Data Integration

69

Ease of Implementation

66

Usability and Intuitiveness

60

Business Value Created

56

Product Strategy and Rate of Improvement

47

Backlog Reviews

Akio T.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

a great tool

Likeliness to Recommend

10 / 10

What differentiates Backlog from other similar products?

Blacklog's full integration with other tools is a feature that makes it different from other project management products. Compared to other platforms that offer only a few integrations, Blacklog is a very useful tool that facilitates cross-team coordination and greater control in software development projects.

What is your favorite aspect of this product?

Another feature that I like about Blacklog is that it offers a variety of customization options. Users can create their own issue tracking system, which allows them to effectively organize and visualize the issues and bugs they need to fix. This allows the team to arrive at a solution much faster and ultimately do more with less tim

What do you dislike most about this product?

Although there are many things I like about Blacklog, there is one thing I don't like. In particular, the platform can seem a bit overwhelming for those who are new to software development and project management. Although some tutorials are available on the company's website, they are not detailed enough for new users. It would be better if the platform offered more help and guides for those who are starting out.

What recommendations would you give to someone considering this product?

Overall, I think Blacklog is an excellent software project management platform that comes highly recommended for those working in this field. The software is designed to meet the needs of modern software development teams and features a host of useful tools that are highly customizable. The full and extensive integration of other software is particularly impressive and makes this platform unique. Despite the learning curve associated with this solution, a new user will find Blacklog worthwhile for any software development project.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Scott G.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Tool I love for how easy it is to use.

Likeliness to Recommend

7 / 10

What differentiates Backlog from other similar products?

It stands out from similar programs due to the fact that its dashboard is exceptionally user-friendly and straightforward to operate. It is very simple to add notes, modify ticket status, and keep track of where the project is at this moment in time.

What is your favorite aspect of this product?

I appreciate how Backlog records problems and assigns them to specific team members. Backlog allows us to overcome one of our weaknesses, which is keeping track of the problems and defects reported by our customers.

What do you dislike most about this product?

The interface's design makes some features seem at odds with common sense. I believe that the next version of the Backlog interface will go a long way toward making the tool more intuitive, smooth, and useful.

What recommendations would you give to someone considering this product?

I would absolutely recommend it since it has improved our customers' satisfaction with our service to the point where we are now able to more effectively track and respond to any problems or concerns that our customers bring to our attention.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2022

Fantastic product at the task and high level views

Likeliness to Recommend

7 / 10

Pros

  • Trustworthy
  • Respectful
  • Enables Productivity
  • Efficient Service

Cons

  • Slower Product Innovation
  • Less Fair
  • Vendor's Interest First