What is Backlog?
With Backlog, you can choose how you envision work happening. Quickly see which tasks are completed, are currently in progress, or need more attention through Gantt charts, burndown charts, or Boards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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79 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+72 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Backlog?
Pros
- Enables Productivity
- Efficient Service
- Helps Innovate
- Reliable
Cons
- Slower Product Innovation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
ALM Integration
Backlog Management
Workflow Management
Social Collaboration
Feature Management
Idea Management
User Needs Management
Strategic Vision
Release Planning
Visual Roadmap
Product Management
Vendor Capability Ratings
Ease of Customization
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Ease of Data Integration
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Backlog Reviews
Akio T.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted May 2023
a great tool
Likeliness to Recommend
What differentiates Backlog from other similar products?
Blacklog's full integration with other tools is a feature that makes it different from other project management products. Compared to other platforms that offer only a few integrations, Blacklog is a very useful tool that facilitates cross-team coordination and greater control in software development projects.
What is your favorite aspect of this product?
Another feature that I like about Blacklog is that it offers a variety of customization options. Users can create their own issue tracking system, which allows them to effectively organize and visualize the issues and bugs they need to fix. This allows the team to arrive at a solution much faster and ultimately do more with less tim
What do you dislike most about this product?
Although there are many things I like about Blacklog, there is one thing I don't like. In particular, the platform can seem a bit overwhelming for those who are new to software development and project management. Although some tutorials are available on the company's website, they are not detailed enough for new users. It would be better if the platform offered more help and guides for those who are starting out.
What recommendations would you give to someone considering this product?
Overall, I think Blacklog is an excellent software project management platform that comes highly recommended for those working in this field. The software is designed to meet the needs of modern software development teams and features a host of useful tools that are highly customizable. The full and extensive integration of other software is particularly impressive and makes this platform unique. Despite the learning curve associated with this solution, a new user will find Blacklog worthwhile for any software development project.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Scott G.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted May 2023
Tool I love for how easy it is to use.
Likeliness to Recommend
What differentiates Backlog from other similar products?
It stands out from similar programs due to the fact that its dashboard is exceptionally user-friendly and straightforward to operate. It is very simple to add notes, modify ticket status, and keep track of where the project is at this moment in time.
What is your favorite aspect of this product?
I appreciate how Backlog records problems and assigns them to specific team members. Backlog allows us to overcome one of our weaknesses, which is keeping track of the problems and defects reported by our customers.
What do you dislike most about this product?
The interface's design makes some features seem at odds with common sense. I believe that the next version of the Backlog interface will go a long way toward making the tool more intuitive, smooth, and useful.
What recommendations would you give to someone considering this product?
I would absolutely recommend it since it has improved our customers' satisfaction with our service to the point where we are now able to more effectively track and respond to any problems or concerns that our customers bring to our attention.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
- Role: Industry Specific Role
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2022
Fantastic product at the task and high level views
Likeliness to Recommend
Pros
- Trustworthy
- Respectful
- Enables Productivity
- Efficient Service
Cons
- Slower Product Innovation
- Less Fair
- Vendor's Interest First