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Backbox Logo
BackBox.Org

Backbox

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Backbox
8.1 /10

What is Backbox?

BackBox offers a simple way to ensure all network and security device backups are fully collected, stored securely, and available to restore with a single-click when needed. Our network and security automation software is also able to provide 1,000’s of other custom task automations associated with the maintaining these devices, as well as dynamic inventory management and pre-emptive device health checks for over 150+ technology vendors.

Company Details


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Backbox Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

94 Plan to Renew

92 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Backbox?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 90

Virtual Machine Backup

94

Replication for High Availability

94

Backup of Cloud Based Data

93

Backup Automation

93

Integration With Storage Arrays

93

Deduplication Implementation

92

Replication for Long Term Storage and Disaster Recovery

90

Application Awareness

88

Backup Monitoring and Reporting

88

Automated Backup Testing and Verification

87

File Explorer Granular Restore

85

Vendor Capability Ratings

Average 91

Breadth of Features

96

Quality of Features

95

Business Value Created

93

Ease of Implementation

93

Vendor Support

91

Usability and Intuitiveness

91

Availability and Quality of Training

90

Ease of Customization

90

Ease of Data Integration

90

Ease of IT Administration

89

Product Strategy and Rate of Improvement

83

Backbox Reviews

Max S.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Backups, a perfect backup of information

Likeliness to Recommend

9 /10

What differentiates Backbox from other similar products?

With Backbox we can have security on each of our devices and on our entire network, since it backs up all our information, protects important files and data and in an automated and efficient way allows us to recover all the information when we need it, it adapts to any device, reduces the waiting time since everything is completely automated, and hand in hand with this, it reduces manual work, so we have increased our productivity since the security system is a less tedious job, it has made work much simpler.

What is your favorite aspect of this product?

It has amazing features for managing backup and restore functions of information, making this process practical and simple. The programming process, although robust, with proper management, allows us to adapt the system and implement it correctly on our devices. It allows us to automate the entire process, from backing up information, keeping it safe, collecting all our data again, avoiding manual and slow data management, management from any device avoiding errors and excess work.

What do you dislike most about this product?

It has many positive things, however, among the things that has interested us has been its lack of flexibility in programming since it does not open a range of options and configurations of backup copies, it is limited to basic aspects, it would be nice to have a little more than that. Its interface can be overwhelming and not very intuitive, at first it is heavy and not very intuitive, it can take a long time to adapt and configure it for new users, it takes time to learn how to handle everything, however, it is possible to achieve it.

What recommendations would you give to someone considering this product?

I recommend taking the necessary time for the initial programming once you start using the platform, trust the process, follow the step by step, resort to customer service support as many times as necessary, until you feel confident about making copies and backups of the information, although the learning curve is steep, it is always possible to achieve a pleasant handling of the platform.

Pros

  • Continually Improving Product
  • Reliable
  • Acts with Integrity
  • Over Delivered

Ravishankar C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Blackbox:-Feature rich platform

Likeliness to Recommend

8 /10

What differentiates Backbox from other similar products?

ackbox offers a wide range of tools for penetration testing, vulnerability assessment, and security auditing, making it a one-stop-shop for security professionals. Backbox is built on top of Ubuntu, providing a stable and secure foundation for the platform.

What is your favorite aspect of this product?

My favorite aspect of Backbox is its comprehensive toolkit . I think it's impressive that a free and open-source platform offers such a wide range of tools for penetration testing, vulnerability assessment, and security auditing. This makes it an incredibly valuable resource for security professionals, allowing them to perform various security testing tasks from a single platform.

What do you dislike most about this product?

Backbox has a lot of features and tools, which can make the interface cluttered and difficult to navigate. While the community provides some support, the official documentation could be more extensive, making it harder for new users to get started.

What recommendations would you give to someone considering this product?

Take advantage of Backbox's flexibility and customize the platform to suit your specific needs. Backbox is a powerful tool, but it's not a silver bullet. Be aware of its limitations and don't expect it to replace human expertise.

Pros

  • Client Friendly Policies
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Rahul w.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use

Likeliness to Recommend

10 /10

What differentiates Backbox from other similar products?

Its easy to use and high availability product

What is your favorite aspect of this product?

It's integration and backup strategy is good

What do you dislike most about this product?

As far now we can't say anything thing

What recommendations would you give to someone considering this product?

My recommendation is atleast use this product and improve your business

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity