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BackBox.Org

Backbox

Composite Score

8.1 /10

CX Score

8.3 /10

10 Reviews Write a Review

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What is Backbox?

BackBox offers a simple way to ensure all network and security device backups are fully collected, stored securely, and available to restore with a single-click when needed. Our network and security automation software is also able to provide 1,000’s of other custom task automations associated with the maintaining these devices, as well as dynamic inventory management and pre-emptive device health checks for over 150+ technology vendors.

Company Details

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Backbox Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

94 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Backbox?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 90

Virtual Machine Backup

Replication for High Availability

Backup of Cloud Based Data

Backup Automation

Integration With Storage Arrays

Deduplication Implementation

Replication for Long Term Storage and Disaster Recovery

Application Awareness

Backup Monitoring and Reporting

Automated Backup Testing and Verification

File Explorer Granular Restore

Vendor Capability Ratings

Average 91

Breadth of Features

Quality of Features

Business Value Created

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Backbox Reviews

Casey G.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Safety Net for Network Automation

Likeliness to Recommend

10 /10

What differentiates Backbox from other similar products?

Its standout feature is automated configuration management. The ability to ensure that network devices are always backed up and compliant with policies is critical in maintaining secure and stable systems

What is your favorite aspect of this product?

We’ve used it to recover critical router configurations after an unexpected firmware update caused a network outage. Knowing that backups are always current adds a layer of security to our operations

What do you dislike most about this product?

support for newer network devices often lags behind their release.

What recommendations would you give to someone considering this product?

BackBox is an excellent tool for ensuring system stability and compliance. Pair it with monitoring tools to gain complete visibility over your network infrastructure.

Pros

Caring
Client Friendly Policies
Generous Negotitation
Transparent

Jacob R.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Essential for Secure Networking

Likeliness to Recommend

8 /10

What differentiates Backbox from other similar products?

BackBox focuses specifically on IT infrastructure, which is perfect for maintaining server reliability.

What is your favorite aspect of this product?

it provides quick insights into whether our network setups meet internal and external standards. I’ve used it during audits to save hours of manual cross-checking.

What do you dislike most about this product?

It works well but feels outdated, which makes onboarding new team members more of a chore than it should be

What recommendations would you give to someone considering this product?

lean on their support team—they’re incredibly responsive and can help with any setup quirks

Pros

Helps Innovate
Enables Productivity
Unique Features
Efficient Service

Esat Yasar C.

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Ideal solution for secure configuration backup

Likeliness to Recommend

10 /10

What differentiates Backbox from other similar products?

Easy integration with many systems and devices Easy installation and management Providing an effective orchestration solution

What is your favorite aspect of this product?

performance Stability Efficiency Integration

What do you dislike most about this product?

There is no negative feature for this product

What recommendations would you give to someone considering this product?

Backbox is currently the most accurate solution in the sector and can easily integrate with many products. In addition, with the centralization it provides, you actually simplify many of your operational tasks. It would also be beneficial for those who are considering purchasing to try the product with PoC and check its integration with the systems in their existing infrastructure.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Backbox

What is Backbox?

Company Details

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Backbox Ratings

92 Likeliness to Recommend

94 Plan to Renew

92 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Backbox?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Virtual Machine Backup Automatically discovers and protects VMs as they come online, move, and change. Production VMs are replicated to a secondary data store.

Replication for High Availability Beyond secondary copy backup, the solution also manages replication of primary data host-to-host and site-to-site for live failover and high availability.

Backup of Cloud Based Data In addition to targeting backups to the cloud, the solution also has the capability to back up primary data and services already in the cloud.

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

Integration With Storage Arrays Integrates with APIs from major storage vendors (NetApp, HP, Dell EMC) to leverage capabilities in these arrays such as data snapshots and replication.

Deduplication Implementation Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Replication for Long Term Storage and Disaster Recovery Onsite backup data is replicated and stored to a public cloud (AWS, Azure). Can also include restore-to-cloud capabilities for Disaster Recovery as a Service.

Application Awareness Application consistent backup and granular restore for application data from core applications such as MS SQL, Oracle, MS Exchange, MS SharePoint.

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Automated Backup Testing and Verification Goes beyond monitoring whether backup jobs completed by verifying the integrity of data restoration.

File Explorer Granular Restore Individual files can be located and restored from backup media without the need for full system mounting and restore.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Backbox Reviews

Casey G.

Safety Net for Network Automation

Likeliness to Recommend

Pros

Jacob R.

Essential for Secure Networking

Likeliness to Recommend

Pros

Esat Yasar C.

Ideal solution for secure configuration backup

Likeliness to Recommend

Pros

Feature Ratings

Virtual Machine Backup

Replication for High Availability

Backup of Cloud Based Data

Backup Automation

Integration With Storage Arrays

Deduplication Implementation

Replication for Long Term Storage and Disaster Recovery

Application Awareness

Backup Monitoring and Reporting

Automated Backup Testing and Verification

File Explorer Granular Restore

Vendor Capability Ratings

Breadth of Features

Quality of Features

Business Value Created

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement