B2B Wave Customer Reviews 2025 | B2B eCommerce

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B2B Wave

Composite Score

7.5 /10

CX Score

8.0 /10

5 Reviews Write a Review

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What is B2B Wave?

B2B Wave is a powerful, easy-to-use B2B eCommerce platform for wholesale distributors, manufacturers & dropshipping suppliers. B2B Wave's powerful, cloud-based eCommerce platform is the easiest way for wholesale distributors, manufacturers and dropshipping suppliers to receive and process B2B sales orders.

Company Details

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B2B Wave Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love B2B Wave?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Cons

Less Performance Enhancing
Commodity Features
Under Delivered

Feature Ratings

Average 84

Catalog Management

Payment Processing

Content Management

Guided Selling

Reporting and Analytics

Order Management

Shopping Cart Management

Content Localization

ERP Integration

Multi-Language Support

Integrated Search

Vendor Capability Ratings

Average 78

Ease of Customization

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Vendor Support

Ease of Data Integration

B2B Wave Reviews

CV -.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

I am impressed by its user-friendly design.

Likeliness to Recommend

8 /10

What differentiates B2B Wave from other similar products?

It's user-friendly. Excellent customising options. Real time reporting and comprehensive features are impressive.

What is your favorite aspect of this product?

My favorite part of this product is its customization options.

What do you dislike most about this product?

Integration is limited. Price is high and sometimes customisation becomes complex.

What recommendations would you give to someone considering this product?

If considering B2B Wave, prioritize understanding your business's specific needs and workflows to fully leverage its customization options. Additionally, take advantage of the free trial period to thoroughly explore the platform's features and assess its suitability for your business before committing.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

B2B Wave

What is B2B Wave?

Company Details

Book a Free Demo Today!

B2B Wave Ratings

82 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love B2B Wave?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Content Management Includes collaboration, check-in/check-out, and version control.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Order Management Includes order entry, order processing, order tracking, and parts management.

Shopping Cart Management The solution provides robust functionality for shopping cart management (editable carts, saved carts, targeted offers in cart, cart discounting etc.)

Content Localization The solution provides support for multiple languages and currencies.

ERP Integration Ability to integrate with Enterprise Resource Planning software

Multi-Language Support Send or translate alerts in multiple languages.

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

B2B Wave Reviews

CV -.

I am impressed by its user-friendly design.

Likeliness to Recommend

Pros

Feature Ratings

Catalog Management

Payment Processing

Content Management

Guided Selling

Reporting and Analytics

Order Management

Shopping Cart Management

Content Localization

ERP Integration

Multi-Language Support

Integrated Search

Vendor Capability Ratings

Ease of Customization

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Vendor Support

Ease of Data Integration