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Microsoft Corporation

Azure Virtual Desktop

Composite Score

8.2 /10

CX Score

8.5 /10

67 Reviews Write a Review

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What is Azure Virtual Desktop?

Windows Virtual Desktop is a comprehensive desktop and app virtualization service running in the cloud. It’s the only virtual desktop infrastructure (VDI) that delivers simplified management, multi-session Windows 10, optimizations for Office 365 ProPlus, and support for Remote Desktop Services (RDS) environments. Deploy and scale your Windows desktops and apps on Azure in minutes, and get built-in security and compliance features.

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Company Details

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Awards & Recognition

Azure Virtual Desktop won the following awards in the Desktop as a Service category

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2026 Emotional Footprint Champion

Latest Award, 2026

2025 Data Quadrant Champion

2025

1 Top Rated Capabilities

7 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Contract Negotiation

2025

2024 Data Quadrant Champion

2024

5 Top Rated Capabilities

1 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Product Impact

2024

2023 Data Quadrant Champion

2023

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

3 Top Rated Features

2022

Azure Virtual Desktop Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure Virtual Desktop.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

93 Plan to Renew

2
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure Virtual Desktop?

1% Negative

3% Neutral

96% Positive

Pros

Efficient Service
Inspires Innovation
Respectful
Friendly Negotiation

Feature Ratings

Average 80

Billing Optimization and Management

Integration with Endpoint Management Tools

Secure Connectivity

Integration with Event Monitoring Services

Desktop Environment

Integration with ITSM and ITAM Tools

Delivery Optimization

Desktop Management

Multi Tenant Architecture

Bulk Patching and Updates

Integration with Security Management Tools

Vendor Capability Ratings

Average 79

Ease of Customization

Quality of Features

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

Azure Virtual Desktop Reviews

Role: C-Level
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jun 2020

Great, user-friendly product!

Likeliness to Recommend

7 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

AJ W.

Role: Information Technology
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2020

Works great the majority of the time

Likeliness to Recommend

9 /10

What differentiates Azure Virtual Desktop from other similar products?

Syncs well with the programs on the virtual systems

What is your favorite aspect of this product?

Easy of use and setup

What do you dislike most about this product?

Deos not allow screen sharing easily on teams or zoom

What recommendations would you give to someone considering this product?

ensure screen sharing is not essential

Pros

Effective Service
Respectful
Acts with Integrity
Includes Product Enhancements

Cons

Less Efficient Service
Less Fair
Less Friendly Negotiation

Joseph J.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2020

Excellent product!

Likeliness to Recommend

9 /10

What differentiates Azure Virtual Desktop from other similar products?

Big company support

What is your favorite aspect of this product?

Ease of implementation

What do you dislike most about this product?

No dislikes

What recommendations would you give to someone considering this product?

Highly recommended

Pros

Performance Enhancing
Trustworthy
Unique Features
Inspires Innovation

Azure Virtual Desktop

What is Azure Virtual Desktop?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

Azure Virtual Desktop Ratings

85 Likeliness to Recommend

1 Since last award

93 Plan to Renew

2 Since last award

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Azure Virtual Desktop?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Billing Optimization and Management The provider offers capabilities to help IT departments control their spend on DaaS.

Integration with Endpoint Management Tools The ability to manage the virtual desktops with an endpoint management tool such as ConfigMgr.

Secure Connectivity Secure connectivity is upheld between the DaaS provider and the client interface and at the backend at the DaaS provider's facility, subject to service levels.

Integration with Event Monitoring Services The ability to monitor the DaaS environment for unauthorized changes.

Desktop Environment The user has a near identical experience to a traditional computer running locally on a user’s computer with few differences.

Integration with ITSM and ITAM Tools The ability to integrate with ITSM tools for incident management, service request management, asset management, and patch management.

Delivery Optimization The provider offers network optimization tools for improving the user's experience and for troubleshooting network issues.

Desktop Management IT can manage DaaS desktops like standard workstations and apply group policy based on the hostname of the DaaS instance or the user’s login credentials.

Multi Tenant Architecture DaaS providers will have multi-tenant architecture, where many virtual desktops, possibly from different DaaS customers, are hosted on the same infrastructure.

Bulk Patching and Updates Updating operating system patches, security and anti-virus software in batch form to ensure that workstations are up-to-date, even when PC images are offline.

Integration with Security Management Tools The ability to manage the virtual desktops with security and vulnerability management tools.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Azure Virtual Desktop Reviews

Great, user-friendly product!

Likeliness to Recommend

Pros

AJ W.

Works great the majority of the time

Likeliness to Recommend

Pros

Cons

Joseph J.

Excellent product!

Likeliness to Recommend

Pros

Most Popular Azure Virtual Desktop Comparisons

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Feature Ratings

Billing Optimization and Management

Integration with Endpoint Management Tools

Secure Connectivity

Integration with Event Monitoring Services

Desktop Environment

Integration with ITSM and ITAM Tools

Delivery Optimization

Desktop Management

Multi Tenant Architecture

Bulk Patching and Updates

Integration with Security Management Tools

Vendor Capability Ratings

Ease of Customization

Quality of Features

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation