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Microsoft Corporation

Azure DevOps

Composite Score

8.9 /10

CX Score

9.2 /10

597 Reviews Write a Review

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What is Azure DevOps?

Plan smarter, collaborate better and ship faster with Azure DevOps Services, formerly known as Visual Studio Team Services.

Company Details

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Awards & Recognition

Azure DevOps won the following awards in the Application Lifecycle Management category

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2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Product Impact
Contract Negotiation

Latest Award, 2026

2025 Data Quadrant Champion

2025

11 Top Rated Capabilities

11 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Service Experience
Product Impact
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

9 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact

2024

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

10 Top Rated Capabilities

11 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

Azure DevOps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure DevOps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure DevOps?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Helps Innovate
Enables Productivity
Security Protects

Feature Ratings

Average 84

Agile Work Management

Automation

Workflow Management

Traceability

Bug Tracking & Issue Mgmt

Artifact Management

Visual Analysis Design

Resource Planning

Analytics and Reporting

ALM Integration

Managed Artifact Repository

Vendor Capability Ratings

Average 83

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Also Featured in...

Test Management

Score 8.9

View Azure DevOps in this category (opens in a new tab)

Azure DevOps Reviews

Whitney R.

Role: Information Technology
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Azure DevOps: My Love-Hate Relationship

Likeliness to Recommend

9 /10

What differentiates Azure DevOps from other similar products?

The way it integrates seamlessly with other Microsoft products, especially Visual Studio, is pretty darn impressive. No more jumping between tools – it all flows together beautifully.

What is your favorite aspect of this product?

Version history, pull requests, and branch management – it's all there, keeping our codebase squeaky clean and organized

What do you dislike most about this product?

Sometimes the user interface can feel a bit clunky, especially when dealing with complex workflows. And don't even get me started on managing permissions – it can get confusing with larger teams.

What recommendations would you give to someone considering this product?

Speaking from experience, snag Azure DevOps if it works for your team's size. Then, definitely get familiar with the branch policies. They're a lifesaver for enforcing code quality and preventing merge conflicts.

Pros

Continually Improving Product
Reliable
Efficient Service
Inspires Innovation

Vana V.

Role: Consultant
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Good Product

Likeliness to Recommend

7 /10

What differentiates Azure DevOps from other similar products?

Azure DevOps stands out for its comprehensive integration with the Azure cloud ecosystem, offering seamless CI/CD pipelines.

What is your favorite aspect of this product?

.My favorite feature of Azure DevOps is its CI/CD pipeline automation, which streamlines the software delivery process, significantly enhancing development efficiency and reliability.

What do you dislike most about this product?

The learning curve can be steep for newcomers, especially those not familiar with Microsoft's ecosystem, which might slow initial adoption and integration efforts.

What recommendations would you give to someone considering this product?

Take advantage of Azure DevOps' extensive documentation and community forums to ease the learning curve. Assess your project needs against its features, particularly if you're working in a Microsoft-centric environment, to fully leverage its integration and automation capabilities.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ketan S.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

variety of feature but demands a learning curve

Likeliness to Recommend

6 /10

What differentiates Azure DevOps from other similar products?

1. end to end integration services 2. scalable and flexible for small and medium teams 3. Provides robust security features

What is your favorite aspect of this product?

It has to be Azure pipelines, helped me to build many CI/CD automations for business solutions very easily. And YAML based configuration is so easy to develop and monitor.

What do you dislike most about this product?

1. A little difficult to learn all services at start , so there is a learning curve 2. User Interface is not user friendly at some services, had to search for answers all the time during the initial phase

What recommendations would you give to someone considering this product?

If your organization setup is already on Azure then definitely utilize the Azure DevOps services as Azure provides many native service integration features.

Pros

Enables Productivity
Reliable
Trustworthy
Efficient Service

Cons

Inhibits Innovation
Slower Product Innovation
Less Performance Enhancing

Azure DevOps

What is Azure DevOps?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

Azure DevOps Ratings

89 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Azure DevOps?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Agile Work Management Multiple backlogs, backlog grooming, sprint planning, prioritization, and estimation, and a multi-level agile artifact hierarchy (Epics, User Stories, etc.)

Automation Manual activities such as traceability, test generation, artifact state changes, integrations, and artifact creation can be automated to streamline ALM work.

Workflow Management Custom workflows can be created, managed, and monitored for artifacts, processes and practices to govern and streamline ALM work.

Traceability ALM artifacts can be traced from ideation to requirements, design, develop, test, and implementation.

Bug Tracking & Issue Mgmt Supports the ability to create tests and acceptance criteria and assign, prioritize, track, and resolve tests,related bugs, and issues.

Artifact Management ALM artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Visual Analysis Design Can create and manage context diagrams, business process models, use cases, data flow diagrams, sequence diagrams, data models, and UI mockups, etc.

Resource Planning Assigning resources to activities and estimates to manage workloads, support project management, and ensure completion of work related to ALM artifacts, including dashboards to manage multiple teams

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Managed Artifact Repository Artifacts are stored in version controlled repository that supports check out, update, check-in, and collaboration across multiple types and workspaces.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Test Management

Azure DevOps Reviews

Whitney R.

Azure DevOps: My Love-Hate Relationship

Likeliness to Recommend

Pros

Vana V.

Good Product

Likeliness to Recommend

Pros

Ketan S.

variety of feature but demands a learning curve

Likeliness to Recommend

Pros

Cons

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