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Amazon

AWS Backup

Composite Score

8.8 /10

CX Score

9.3 /10

50 Reviews Write a Review

Claim Software

What is AWS Backup?

AWS Backup is a cost-effective, fully managed, policy-based service that simplifies data protection at scale.

Company Details

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Awards & Recognition

AWS Backup won the following awards in the Enterprise Backup category

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2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2026

2025 Data Quadrant Champion

2025

1 Top Rated Capabilities

0 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2025

6 Top Rated Capabilities

2 Top Rated Features

2024

AWS Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Backup?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 82

Backend as a Service

Containers Protection

On-Prem and Cloud Targets

Physical and Virtual Machines Protection

Backup Monitoring and Reporting

Data Encryption

Continuous Data Protection

Infrastructure as a Service

Application Data Consistency

SaaS Protection

Data Deduplication

Vendor Capability Ratings

Average 82

Business Value Created

Breadth of Features

Quality of Features

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

AWS Backup Reviews

Carlos Orlando C.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

Hard to start but worthit

Likeliness to Recommend

8 /10

What differentiates AWS Backup from other similar products?

The integration with AWS service and the hybrid options

What is your favorite aspect of this product?

The AWS integration, it helps building data lakes and similar data architecture easy

What do you dislike most about this product?

Understanding the product at the start can be difficult

What recommendations would you give to someone considering this product?

Stick to the high learning curve if it fits your use case

Pros

Reliable
Enables Productivity
Helps Innovate
Performance Enhancing

Kiran G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2023

AWS Backup is gonna be revolutionary

Likeliness to Recommend

10 /10

What differentiates AWS Backup from other similar products?

If you're infra is running on AWS cloud, AWS Backup makes a lot of difference, you can schedule backups on almost every AWS services that you run for instance EC2, S3, FSx for lustre, EBS etc. Also you can configure efficient policies in JSON to monitor the activities of all your AWS services in one place, you cannot find these set of features in other Backup software.

What is your favorite aspect of this product?

My favourite aspect of the AWS Backup is it's cross region and cross account backup feature, usually we can take back of the AWS services in the native region where the service is deployed but after introducing AWS Backup, we are able to take the Cross region back as well as cross account backup of our VMs.

What do you dislike most about this product?

Although the features are very good and it's easing the IT overhead of running the backup jobs manually, the service comes with a high price. If the infrastructure is big it's very helpful and worth the price but if the infrastructure is small, it's better to look a other options as well.

What recommendations would you give to someone considering this product?

If you're running you're infrastructure in AWS Cloud, and you're infrastructure is large, go for it without hesitation, it will make your jobs easier and without errors.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Kamran A.

Role: Consultant
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2023

Cloud Architect's Perspective

Likeliness to Recommend

10 /10

What differentiates AWS Backup from other similar products?

AWS Backup could be automated during the service activation and can be configured to take backup at a desired schedule

What is your favorite aspect of this product?

Its automation technique which reduces the dependencies on human resources

What do you dislike most about this product?

Nothing as such, I am a big fan

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

AWS Backup

What is AWS Backup?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

AWS Backup Ratings

88 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love AWS Backup?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Backend as a Service Vendor manages backup implementation and execution based on your requirements.

Containers Protection Protects workloads in container environments (e.g., Docker, Kubernetes, OpenShift, etc.).

On-Prem and Cloud Targets Restore workloads to on-prem or cloud targets.

Physical and Virtual Machines Protection Back up and restore multiple types of physical machines (servers, storage systems, etc.), server platforms (Windows, Linux, HCI, etc.), and VMs (VMware, Hyper-V

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Data Encryption Encrypt data in flight and at rest.

Continuous Data Protection For selected systems, changed data is replicated continuously to enable near-zero data loss (i.e., less than 30 seconds).

Infrastructure as a Service Protects IaaS workloads in public cloud environments (e.g., Azure, AWS, GCP).

Application Data Consistency Ensure recovered transaction data is in sync across relevant applications.

SaaS Protection Protects SaaS data and customizations where the SaaS vendor enables appropriate access (e.g., via APIs).

Data Deduplication Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

AWS Backup Reviews

Carlos Orlando C.

Hard to start but worthit

Likeliness to Recommend

Pros

Kiran G.

AWS Backup is gonna be revolutionary

Likeliness to Recommend

Pros

Kamran A.

Cloud Architect's Perspective

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Backend as a Service

Containers Protection

On-Prem and Cloud Targets

Physical and Virtual Machines Protection

Backup Monitoring and Reporting

Data Encryption

Continuous Data Protection

Infrastructure as a Service

Application Data Consistency

SaaS Protection

Data Deduplication

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization