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Amazon

AWS Backup

Composite Score

8.8 /10

CX Score

9.3 /10

50 Reviews Write a Review

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What is AWS Backup?

AWS Backup is a cost-effective, fully managed, policy-based service that simplifies data protection at scale.

Company Details

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Awards & Recognition

AWS Backup won the following awards in the Enterprise Backup category

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2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2026

2025 Data Quadrant Champion

2025

1 Top Rated Capabilities

0 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2025

6 Top Rated Capabilities

2 Top Rated Features

2024

AWS Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Backup?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 82

Backend as a Service

Containers Protection

On-Prem and Cloud Targets

Physical and Virtual Machines Protection

Backup Monitoring and Reporting

Data Encryption

Continuous Data Protection

Infrastructure as a Service

Application Data Consistency

SaaS Protection

Data Deduplication

Vendor Capability Ratings

Average 82

Business Value Created

Breadth of Features

Quality of Features

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

AWS Backup Reviews

Pradip G.

Role: Consultant
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2026

Reliable, easy to manage backup solution for AWS.

Likeliness to Recommend

9 /10

What differentiates AWS Backup from other similar products?

As per my knowledge and experience on AWS backup service most important differentiate others backup solutions that it is capabilities of integrated with the AWS others ecosystems based on need of solution and provide centralized management for backups across multiple AWS services. And another things I like most about AWS backup that cross-region and cross-account backups that improve disasters recovery by copying backups to other AWS regions or AWS accounts.

What is your favorite aspect of this product?

As per my knowledge the strongest aspect of AWS backup is its centralized, policy based backups management. This reduces manual efforts, helps maintain consistent back-up policies and make it easier to meet compliance requirements.

What do you dislike most about this product?

Based on my experience I dislike about the AWS backup services is that cost can be difficult to estimate because they depends on backup storage, restore operations cross region copies and data transfer so in short pricing is so complex.

What recommendations would you give to someone considering this product?

I personal recommend to my friend circle for this product is that choose it is if your workload are primary on AWS and one more thing that test restore regularly because so everyday the dynamic data will be getting change here to check it regularly.

Pros

Reliable
Saves Time
Helps Innovate
Enables Productivity

Adarsh B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2026

Monitoring and automating backups are now easier.

Likeliness to Recommend

10 /10

What differentiates AWS Backup from other similar products?

Easy to integrate it with AWS cloud and plenty of EC2 instances. Great support from AWS makes it much more reliable than others. Continuous web scanning makes data more secure with high end encryption.

What is your favorite aspect of this product?

Automation of all my backups of EC2 machines.

What do you dislike most about this product?

Nothing so far but I firmly believe that there should be some cost reduction.

What recommendations would you give to someone considering this product?

There are a few: 1. Introducing Application aware backups for backing up data of applications. 2. Easy DR options in case of recovery. 3. Making IAM roles for backup services.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Smruti S.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2025

AWS Backup makes archival of snapshot possible

Likeliness to Recommend

10 /10

What differentiates AWS Backup from other similar products?

1. It provides completely individual backups vault secrets by default keys 2. It provides immutable backups, means once done is done

What is your favorite aspect of this product?

It provides live compliance tracking

What do you dislike most about this product?

cost increases as storage data increases to take backup

What recommendations would you give to someone considering this product?

It is very effective and easy to use

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Efficient Service

AWS Backup

What is AWS Backup?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

AWS Backup Ratings

88 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love AWS Backup?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Backend as a Service Vendor manages backup implementation and execution based on your requirements.

Containers Protection Protects workloads in container environments (e.g., Docker, Kubernetes, OpenShift, etc.).

On-Prem and Cloud Targets Restore workloads to on-prem or cloud targets.

Physical and Virtual Machines Protection Back up and restore multiple types of physical machines (servers, storage systems, etc.), server platforms (Windows, Linux, HCI, etc.), and VMs (VMware, Hyper-V

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Data Encryption Encrypt data in flight and at rest.

Continuous Data Protection For selected systems, changed data is replicated continuously to enable near-zero data loss (i.e., less than 30 seconds).

Infrastructure as a Service Protects IaaS workloads in public cloud environments (e.g., Azure, AWS, GCP).

Application Data Consistency Ensure recovered transaction data is in sync across relevant applications.

SaaS Protection Protects SaaS data and customizations where the SaaS vendor enables appropriate access (e.g., via APIs).

Data Deduplication Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

AWS Backup Reviews

Pradip G.

Reliable, easy to manage backup solution for AWS.

Likeliness to Recommend

Pros

Adarsh B.

Monitoring and automating backups are now easier.

Likeliness to Recommend

Pros

Smruti S.

AWS Backup makes archival of snapshot possible

Likeliness to Recommend

Pros

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Backup Exec

1
Since last award

Feature Ratings

Backend as a Service

Containers Protection

On-Prem and Cloud Targets

Physical and Virtual Machines Protection

Backup Monitoring and Reporting

Data Encryption

Continuous Data Protection

Infrastructure as a Service

Application Data Consistency

SaaS Protection

Data Deduplication

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization