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AutoCAD Logo Award Winner Product Badge
Autodesk

AutoCAD

Composite Score
8.6 /10
CX Score
9.1 /10
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Category
AutoCAD
8.6 /10

What is AutoCAD?

AutoCAD is computer-aided design (CAD) software that is used for precise 2D and 3D drafting, design, and modeling with solids, surfaces, mesh objects, documentation features, and more. It includes features to automate tasks and increase productivity such as comparing drawings, counting, adding objects, and creating tables. It also comes with seven industry-specific toolsets for electrical design, plant design, architecture layout drawings, mechanical design, 3D mapping, adding scanned images, and converting raster images. AutoCAD enables users to create, edit, and annotate drawings via desktop, web, and mobile devices.

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Awards & Recognition

AutoCAD won the following awards in the Computer-Aided Design & Manufacturing category

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AutoCAD Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AutoCAD.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AutoCAD?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 74

2D Drawing

86

Technical Drawings

84

Printing Support

81

Libraries & Templates

78

Visualization

78

Collaboration

78

Analytics and Reporting

76

2D/3D Conversion

74

3rd Party Integration

74

Raster Data Manipulation

74

3D Modeling

73

Vendor Capability Ratings

Average 78

Quality of Features

82

Ease of Implementation

82

Business Value Created

81

Breadth of Features

81

Availability and Quality of Training

80

Usability and Intuitiveness

79

Ease of Customization

78

Ease of Data Integration

77

Product Strategy and Rate of Improvement

75

Ease of IT Administration

74

Vendor Support

73

AutoCAD Reviews

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2020

Ill pass. No review.

Likeliness to Recommend

6 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Efficient Service

Hannah O.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Good software, industry standard.

Likeliness to Recommend

8 /10

What differentiates AutoCAD from other similar products?

Industry wide file standards

What is your favorite aspect of this product?

Ability to use the product standard alone or highly customized

What do you dislike most about this product?

User coordination tools don't scale well

What recommendations would you give to someone considering this product?

Learn the command shortcuts

Pros

  • Efficient Service
  • Respectful
  • Reliable
  • Enables Productivity

Cons

  • Leverages Incumbent Status
  • Charges for Enhancements
  • Less Performance Enhancing

Troy J.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Easy to use an learn with

Likeliness to Recommend

8 /10

What differentiates AutoCAD from other similar products?

I don't have enough experience with other products to say

What is your favorite aspect of this product?

It is very easy to learn to use

What do you dislike most about this product?

It takes a lot of memory

What recommendations would you give to someone considering this product?

It's great for a beginner

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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