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Autodesk

AutoCAD

Composite Score

8.7 /10

CX Score

9.0 /10

282 Reviews Write a Review

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What is AutoCAD?

AutoCAD is computer-aided design (CAD) software that is used for precise 2D and 3D drafting, design, and modeling with solids, surfaces, mesh objects, documentation features, and more. It includes features to automate tasks and increase productivity such as comparing drawings, counting, adding objects, and creating tables. It also comes with seven industry-specific toolsets for electrical design, plant design, architecture layout drawings, mechanical design, 3D mapping, adding scanned images, and converting raster images. AutoCAD enables users to create, edit, and annotate drawings via desktop, web, and mobile devices.

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Awards & Recognition

AutoCAD won the following awards in the Computer-Aided Design & Manufacturing category

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2025 Emotional Footprint Champion

Latest Award, 2025

Product Impact

Latest Award, 2025

2025 Data Quadrant Champion

2025

3 Top Rated Capabilities

2 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact

2024

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

2 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact

2023

1 Top Rated Capabilities

0 Top Rated Features

2023

Product Impact

2022

2 Top Rated Capabilities

0 Top Rated Features

2022

AutoCAD Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AutoCAD.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AutoCAD?

0% Negative

4% Neutral

96% Positive

Pros

Reliable
Trustworthy
Respectful
Performance Enhancing

Feature Ratings

Average 76

Technical Drawings

2D Drawing

Printing Support

Collaboration

Visualization

Libraries & Templates

Analytics and Reporting

3D Modeling

Digital Scanning

3rd Party Integration

Raster Data Manipulation

Vendor Capability Ratings

Average 79

Quality of Features

Breadth of Features

Business Value Created

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

AutoCAD Reviews

Raj M.

Role: Consultant
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

Very Intuitive Drafting Package.

Likeliness to Recommend

9 /10

What differentiates AutoCAD from other similar products?

Functional drafting features is the best thing on the tool.

What is your favorite aspect of this product?

Easy tool and quick on detailing.

What do you dislike most about this product?

The CAD tool had no dislike, easy installation and get used.

What recommendations would you give to someone considering this product?

Effective CAD solution and faster on Engineering documentation and the design are perfect.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Keyun S.

Role: Industry Specific Role
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Easier to use

Likeliness to Recommend

8 /10

What differentiates AutoCAD from other similar products?

I was used Aveva PDMS for 3d Piping model

What is your favorite aspect of this product?

making piping 3d model

What do you dislike most about this product?

Sometimes isometric is not extract correctly

What recommendations would you give to someone considering this product?

yeah it's not that much costly in comparison of other

Pros

Reliable
Trustworthy
Caring
Respectful

Tiago L.

Role: Information Technology
Industry: Construction
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2021

Powerful but dated and complex.

Likeliness to Recommend

3 /10

What differentiates AutoCAD from other similar products?

Somewhat stuck in the past and living on the name. Not enough innovation.

What is your favorite aspect of this product?

Popularity, widespread usage.

What do you dislike most about this product?

Somewhat stuck in development. Not enough innovation. Nightmare license management. Awful and downright criminal attitude (bordering on extorsion) when dealing with problems with licensing.

What recommendations would you give to someone considering this product?

There are a lot of alternatives out there. More honest, cheaper and more powerful or more tailored to people's needs. Be very careful with the license management. Autodesk relies on a proprietary system that continuously monitors the license status on the endpoint. The problem is that the system isn't robust enough to deal with the normal inconsistencies that occur when communicating between the endpoints and Autodesk License Servers. This generates reports of overusage or illegal usage of licenses that are then "thrown" to the customers, demanding, effectively, a ransom to avoid a court action. At least, that's how it happens in Portugal.

Pros

Helps Innovate
Reliable
Client's Interest First
Generous Negotitation

Cons

Less Efficient Service
Less Effective Service
Less Respectful

AutoCAD

What is AutoCAD?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

AutoCAD Ratings

89 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love AutoCAD?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Technical Drawings Includes symbols, units of measurement, notation systems, and visual styles.

2D Drawing The ability to create precise 2D drawings.

Printing Support The ability to print maps and 3D output to scale.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Visualization The ability to see and interact with a design in a more intuitive and informative way.

Libraries & Templates Includes a library of standard components and templates that users can insert into their designs, which speeds up the process of starting new projects.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

3D Modeling Includes 3D wireframe, 3D solid, 3D surface, and 3D mesh.

Digital Scanning Includes accuracy reports, photorealistic data visualization, and advanced measurement tools.

3rd Party Integration The ability to integrate other applications including PLM, CAM, CAE or GIS.

Raster Data Manipulation Includes editing, simulated drawings, color models, vectorization and filters.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

AutoCAD Reviews

Raj M.

Very Intuitive Drafting Package.

Likeliness to Recommend

Pros

Keyun S.

Easier to use

Likeliness to Recommend

Pros

Tiago L.

Powerful but dated and complex.

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Technical Drawings

2D Drawing

Printing Support

Collaboration

Visualization

Libraries & Templates

Analytics and Reporting

3D Modeling

Digital Scanning

3rd Party Integration

Raster Data Manipulation

Vendor Capability Ratings

Quality of Features

Breadth of Features

Business Value Created

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support