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AT&T Business Mobility-as-a-Service

Composite Score

6.1 /10

CX Score

6.2 /10

26 Reviews Write a Review

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What is AT&T Business Mobility-as-a-Service?

Control, maintain, and protect your mobile devices, applications, and services. Improve productivity. And meet your growing employee demands for anytime, anywhere access to information and service—with AT&T Enterprise Mobility Management.

Company Details

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Awards & Recognition

AT&T Business Mobility-as-a-Service won the following awards in the Enterprise Mobile Management category

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1 Top Rated Capabilities

0 Top Rated Features

2023

2 Top Rated Capabilities

2 Top Rated Features

2022

AT&T Business Mobility-as-a-Service Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AT&T Business Mobility-as-a-Service.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

73 Likeliness to Recommend

1
Since last award

83 Plan to Renew

2
Since last award

72 Satisfaction of Cost Relative to Value

9
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+65 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AT&T Business Mobility-as-a-Service?

15% Negative

6% Neutral

79% Positive

Pros

Acts with Integrity
Reliable
Effective Service
Saves Time

Cons

Less Generous

Feature Ratings

Average 71

Integration with ITSM and ITAM Tools

Location Services

Mobile Productivity

Reporting

User Privacy

Security Management

Single Pane of Glass

Expense Management

Content Management

Application Management

Mobile Device Management

Vendor Capability Ratings

Average 70

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Implementation

Breadth of Features

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

AT&T Business Mobility-as-a-Service Reviews

Bryan R.

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2020

A solid well rounded platform with few problems

Likeliness to Recommend

5 /10

What differentiates AT&T Business Mobility-as-a-Service from other similar products?

Ease of use

What is your favorite aspect of this product?

Seamless use

What do you dislike most about this product?

Low signal in some locations

What recommendations would you give to someone considering this product?

Try it you will like it

Pros

Continually Improving Product
Reliable
Respectful
Helps Innovate

Cons

Less Performance Enhancing
Vendor Friendly Policies
Vendor's Interest First

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2020

Its a comfortable software to use

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Vendor's Interest First

AT&T Business Mobility-as-a-Service

What is AT&T Business Mobility-as-a-Service?

Company Details

Need Assistance?

Awards & Recognition

AT&T Business Mobility-as-a-Service Ratings

73 Likeliness to Recommend

1 Since last award

83 Plan to Renew

2 Since last award

72 Satisfaction of Cost Relative to Value

9 Since last award

Emotional Footprint Overview

+65 Net Emotional Footprint

How much do users love AT&T Business Mobility-as-a-Service?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Integration with ITSM and ITAM Tools The ability to integrate with ITSM tools for incident management, service request management, asset management, and patch management.

Location Services Ability to selectively apply policies or to distribute applications based on the device’s location.

Mobile Productivity How well the solution integrates with business processes, integrates with mobile applications, and enables the user to be securely empowered on mobile devices.

Reporting The ability of IT to generate useful reports about mobile devices and mobility services.

User Privacy How well the solution ensures that the user’s personal data and personal apps are separate from corporate data and corporate management.

Security Management The ability to deploy security settings to iOS and Android devices, either corporate-issued or personally-owned.

Single Pane of Glass Managing multiple devices and operating systems from the same portal.

Expense Management Includes reporting and alerting on usage and roaming, application-level data usage, and split billing for voice and/or data.

Content Management Able to separate work content and work email from personal content, and able to manage the content within the work container.

Application Management The ability to deploy applications to any managed device, and then to containerize those applications and manage the data within.

Mobile Device Management The ability to deploy management settings to iOS and Android devices, either corporate-issued or personally-owned.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

AT&T Business Mobility-as-a-Service Reviews

Bryan R.

A solid well rounded platform with few problems

Likeliness to Recommend

Pros

Cons

Its a comfortable software to use

Likeliness to Recommend

Pros

Cons

1
Since last award

2
Since last award

9
Since last award

Feature Ratings

Integration with ITSM and ITAM Tools

Location Services

Mobile Productivity

Reporting

User Privacy

Security Management

Single Pane of Glass

Expense Management

Content Management

Application Management

Mobile Device Management

Vendor Capability Ratings

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Implementation

Breadth of Features

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Usability and Intuitiveness