AssetWorks FleetFocus Logo
AssetWorks FleetFocus Logo
AssetWorks

AssetWorks FleetFocus

Composite Score
7.0 /10
CX Score
7.3 /10
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AssetWorks FleetFocus
7.0 /10

What is AssetWorks FleetFocus?

FleetFocus tracks all functions related to the maintenance of vehicles and equipment, including processing repair and preventive maintenance PM work orders, capturing operating expenses (e.g., fuel, oil, and licensing), and offers billing and tracking for vehicle equipment usage.

Company Details

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Awards & Recognition

AssetWorks FleetFocus won the following awards in the Fleet Management category

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AssetWorks FleetFocus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AssetWorks FleetFocus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

3
Since last award

100 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AssetWorks FleetFocus?

7% Negative
13% Neutral
80% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Feature Ratings

Average 79

Asset Management

85

Vehicle Management

82

Order Management

80

Fleet Maintenance

80

Driver Management

79

Fuel Management

78

Dispatch Management

75

Vendor Management

75

Inventory and Field Parts Management

75

GPS Tracking

71

Cargo Management

68

Vendor Capability Ratings

Average 78

Vendor Support

87

Business Value Created

83

Quality of Features

82

Ease of Implementation

82

Availability and Quality of Training

78

Breadth of Features

78

Usability and Intuitiveness

76

Ease of Data Integration

76

Ease of Customization

75

Product Strategy and Rate of Improvement

73

Ease of IT Administration

73

AssetWorks FleetFocus Reviews

Sherri K.

  • Role: Human Resources
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Support is superb!

What differentiates AssetWorks FleetFocus from other similar products?

It is an out of the box solution, however, you really need a little help implementing. We had the full support package. As I said above, support was superb. I recorded the trainings and made it available to all users.

What is your favorite aspect of this product?

For me, it was the ease of data integration. Having a QA site that the company maintained was a lifesaver.

What do you dislike most about this product?

The admin/configuration of the product, but it wasn't too bad.

What recommendations would you give to someone considering this product?

Create a workflow with your implementation/sales person to make sure that the product is right for you.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Kori H.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Solid product with features limited based on cost.

Likeliness to Recommend

7 /10

What differentiates AssetWorks FleetFocus from other similar products?

The end user support was very good and the fuel management system was very useful.

What is your favorite aspect of this product?

The ability to manage inventory, fuel, maintenance schedules, everything related to fleet management.

What do you dislike most about this product?

Lack of customization, having to pay additional cost to utilize the full features of the product.

What recommendations would you give to someone considering this product?

Take some time to fully learn the product and how it may be of use for daily functions and management of your assets.

Pros

  • Performance Enhancing
  • Saves Time
  • Reliable
  • Enables Productivity

Cons

  • Charges for Enhancements
  • Under Delivered
  • Vendor's Interest First
  • Role: Public Sector
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Various features and modules to suit needs of Org

Likeliness to Recommend

8 /10

Pros

  • Fair
  • Helps Innovate
  • Continually Improving Product
  • Reliable