Asana Customer Reviews 2026 | Project Management

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Asana

Composite Score

8.9 /10

CX Score

9.2 /10

1150 Reviews Write a Review

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What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details

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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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2026 Data Quadrant Champion

Latest Award, 2026

3 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2026

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2026

2025 Data Quadrant Champion

2025

4 Top Rated Capabilities

5 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

4 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

7 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

5 Top Rated Capabilities

10 Top Rated Features

2022

Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative

3% Neutral

96% Positive

Pros

Reliable
Helps Innovate
Performance Enhancing
Enables Productivity

Feature Ratings

Average 84

Collaboration

Planning and Scheduling

Workflow Management

Dependency and Milestone Tracking

Mobile Access

Resource Management

Document Management

Hierarchical Task Management

Reporting

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Average 83

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Asana in this category (opens in a new tab)

Product Management

Score 8.9

View Asana in this category (opens in a new tab)

Objectives and Key Results

Score 8.8

View Asana in this category (opens in a new tab)

Asana Reviews

Cathrerine F.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

: Managing Projects with Asana

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

While others like Trello or Monday.com are great for task lists, Asana’s real strength lies in its depth—allowing you to create timelines, assign tasks, set dependencies, and track projects on a much larger scale

What is your favorite aspect of this product?

I remember last quarter, I was managing a client’s product launch. Asana allowed me to lay out every single task from content creation to final delivery and set dependencies between each phase.

What do you dislike most about this product?

I once tried generating a report for a quarterly review, but the format and insights were too basic and not really suited for presenting to clients

What recommendations would you give to someone considering this product?

If your team needs detailed, customizable reports, you might want to integrate it with something like Google Sheets or Power BI for that extra level of analysis

Pros

Caring
Client Friendly Policies
Fair
Includes Product Enhancements

Sarah A.

Role: Sales Marketing
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Should I consider Asana?

Likeliness to Recommend

6 /10

What differentiates Asana from other similar products?

Asana is easy to navigate through

What is your favorite aspect of this product?

The collaborative feature

What do you dislike most about this product?

There is no time tracking feature

What recommendations would you give to someone considering this product?

If you’re starting out and looking for a project management software that is easy to use and understand, promotes collaboration and allows you work on your pace with no time tracking feature except for the verbal or written deadline given via email, asana is for you

Pros

Reliable
Enables Productivity
Efficient Service
Effective Service

Renu U.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Easy to use

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

It's time saving

What is your favorite aspect of this product?

Superb functional

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

It's really good

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Asana

What is Asana?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Asana Ratings

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Asana?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create reports easily. Able to easily modify and build dashboards for real-time updates on KPI's and timelines.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Product Management

Objectives and Key Results

Asana Reviews

Cathrerine F.

: Managing Projects with Asana

Likeliness to Recommend

Pros

Sarah A.

Should I consider Asana?

Likeliness to Recommend

Pros

Renu U.

Easy to use

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Planning and Scheduling

Workflow Management

Dependency and Milestone Tracking

Mobile Access

Resource Management

Document Management

Hierarchical Task Management

Reporting

Time & Expense Tracking

Budget Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support